Bajaj Allianz General Insurance Company Limited / Overseas Travel Insurance Claim — Claim was accepted & not released to the hospital & no response for follow up emails or calls.
Travel Insurance Policy No: OG-10-1501-9910-00005852
Name of the Insured: Rani Ramalingam.
My Mother travelled to Canada & unfortunately she was hospitalised (Jul 09 & Aug 09), we had Bajaj Allianz Travel Insurance. we called & informed the situation. Bajaj Allianz promised the claim is admissable & we send all the requested documents promptly to the company. Bajaj Allianz paid only the personal paid charges & promised that they will take of the hospital charges, they are inprogress.
Today we recevied a letter from Trillum Health care, that they were not paid for the hospital charges from the insurance company & they will legal collection procedure, if we not making the payments.
Bajaj Allianz have very poor response for the insurance claims. I very much regret for buying insurance from that company.
Please help me to Escalate the process.
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