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ICICI Prudential Life Insurance Customer Care

ICICI Prudential Life Insurance Co. Ltd.

1089, ICICI Prudential Life Tower, Appasaheb Marathe Marg, Prabhadevi
Mumbai
Mumbai City District
Maharashtra
India - 400025

Customer Care Phone Numbers and Contacts

Phone:+1 860 266 7766
Mobile:+91 22 6193 0777
 

ICICI Prudential Life Insurance Complaints & Reviews

ICICI Prudential Life Insurance - Non receipt of policy receipt

User
 Dr CBS Chouhan on Oct 2, 2014
Dear,
I have deposited SBI cheque bearing no. 737886 of rupees 51, 060(Fifty one thousand and sixty rupees) dropped at ICICI branch hinjewadi, Pune dated 24/09/2014 in favor of policy no. 16755616 in name of KRISHNA CHOUHAN and same is debited on 24/09/2014.
I haven't received the receipt of policy yet. My email account is already registered with you. I have connected your customer care with ref. no. 73069931, 73070322 and 73070138 but no satisfactory reply is received So, it is highly disappointing. Send the receipt immediately.
The bank debited receipt is been attached.
Complaint comments Read comments [1] Complaint category Health & Life Insurance

ICICI Prudential Life Insurance - UNAUTHORISED TRANSACTIONS

User
 NRAHULMATHEW on Sep 30, 2014
I have a policy with ICICI prudential with policy no. 18071284. My premium amount is Rs.50000 per year. My premium was supposed to be due on 26/09/2014 and without any prior intimation or communication ICICI bank and prudential have auto-debited the amount at their will unilaterally without taking my authentication either for an ECS or auto debit or a cheque. I have been trying to get my refund but the bank says its not their problem and I have to deal with ICICI prudential. I have been trying to get in touch with them and have sent in many emails but only could get an automated response. I...
Complaint comments Read comments [2] Complaint category Insurance

ICICI Prudential Life Insurance - about PF withdrawal

User
 stfc on Sep 27, 2014
Dear Sir,

Myself Sujit Satishbhai Bhavsar, i was working with icici predential . now i have already applied for my PF,
MY EMP ID - 539820.
now i am not recived any amount from my PF,
so please Reply me on my mail id- sujit .bhavsar07@gmail.com, you can inform me on my cell.-9909030208.


So please do the need ful....
Complaint comments Read comments [1] Complaint category Insurance

ICICI Prudential Life Insurance - Premium Money Cheating

User
 KannappanNanjan on Sep 25, 2014
I was a policy holder of ICICI Prudential Life Insurance Co. Ltd . policy number : 08218384 Name : Kannappan Nanjan I was paid 40, 000 rupees as premium. Due to some financial reasons I was not able to continue my policy. Now I am asking about what I have paid as premium, but the so called company saying so many rules and regulations that I was not aware while starting this policy, and refuse to give a single rupee back to me. I am very poor and paid these premiums with lots of challenges. I need my money back. please take this as with kind heart and give me a mercy....
Complaint comments Read comments Complaint category Insurance

ICICI Prudential Life Insurance - I want to clear this policy for misunderstanging create by ICICI kelwa(rajsamand) Branch

User
 Saroj karwa on Sep 22, 2014
Sir, My policy No-18712779.Name of plan- Guaranteed Wealth Protect or LP.sir ICICI kelwa Branch manager or other staff ne mere saath cheat kiya h. muje jb locker ki zarurat thi to mene kelwa branch me locker ke liye bola to branch manager ne muje kha ki aap ko locker ke liye aapko FD ke sath 101000 ka investment bhi karna hoga. managar mere ghar pr aaye or unhone btaya ki after 5 years ke baad aapko ye rupees 10% interest ke sath milega.phir mene ye policy krvai. sir, mene other icici branch me pta kiya to unhone kha ki locker pr koi investment nhi hota. saath hi bola interst rate 4% hi h. sir...
Complaint comments Read comments [1] Complaint category Insurance

ICICI Prudential Life Insurance - POLICY SURRENDER

User
 amitsheth on Sep 19, 2014
DEAR SIR, MY COSTOMAR IS WAS SURRANDER POLICIY BUT LOCAL OFFICE IS CLOSED LAST 12 MONTH. I ASK DIST.BANCH HE SAY COME TO HEIR AND TAKE SURANCER FORM. BUT MY TOWN AND YOUR BARNCH DISTANCE 100 K.M. PLEASE DO SOMTHING FOR THIS MATTER. THANK YOU....
Complaint comments Read comments Complaint category Insurance

ICICI Prudential Life Insurance - Fraud company in insurance

User
 Sathish K on Aug 31, 2014
Dear Sir, I used to have a policy with your company as ICICI Pru LifeStage Assure policy, policy number 11488717. They have cheated me like anything. First year premium is not paid to me. I got to know this when i visit the ICICI prudenial office in the year of 2011. I paid my premiums until this year from 2009. This year i have canceled the policy since i am not sure whether they will pay my money at the maturity date. there are many complaints for this issue. At the end no resolution made from ICICI. ICICI company they didn't pay my first year premium. After cancellation of my policy also,...
Complaint comments Read comments Complaint category Insurance

ICICI Prudential Life Insurance - ECS was activated without approval and Payment dishonour charges were deducted.

User
 gobimani on Aug 27, 2014
My mom have an account with ICICI prudential and the yearly renewal was not supposed to be made by through ECS. She did not sign up for ECS when she started this policy but still the ICICI team enabled it and deducted payment dishonor charges for their mistake. We have been contacting them over email for the last 45 days and every time there will be a new person responding to our email asking us to make the payment and not worried about the charges which was deducted from our account. Not even a single person from ICICI Prudential has been assigned specifically for this case and resolved the issue....
Complaint comments Read comments Complaint category Insurance

ICICI Prudential Life Insurance - Cheated by ICICI Prudential life insurance agent

User
 Parama on Aug 26, 2014
Dear Sir/Ma’am, I am Parama Dasgupta, owner of policy no. 16545718. I had taken this policy from ICICI securities on the 30th of March 2012. A PR professional by profession. I had contacted Ms Antara Chakraboty at the Garia branch of ICICI Prudential. I had asked her to guide me through a one time or a short term investment. This lady visited us and pitched for this policy which she claimed to be a short term policy. I was told this policy will take 3 premiums and the first premium of Rs 30, 000 as a joining amount (which I now find was absolutely unnecessary ) and I can withdraw...
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ICICI Prudential Life Insurance - Deduction of money[CPP] -without confirmation

User
 ganeshcruz on Aug 18, 2014
Hi, This is Ganesh.I am a ICICI card holder. Without my confirmation- ICICI has deducted sum of 1799 INR from my account .So, i condemn this, and this is a Fradulent act.I wonder how a Standard bank like ICICI is doing this cheap act.They have automatically activated CPP/ one assist plan and deducted my hard earned money....
Complaint comments Read comments [1] Complaint category Insurance

ICICI Prudential Life Insurance - Cheated by the agent and authorized dsa

User
 Amitjaiswal11 on Aug 18, 2014
To,
ICICI PRU LIFE

In Dec 2013, I have received a call from Neha Sharma @ 9136971550 claiming that she
is calling from ICICI Pru Life and she is an ICICI PRU Life adviser. She told me about
ICICI whole life saving plan with a loan offer of Rs 15, 00, 000 ( 15 Lac). She told me
that If I will invest yearly 1, 25, 000 (approx) premium for 15 years ICICI will provide me
that loan with in 4 to 6 month ( before the second half yearly premium) after brought the
policy and there is no EMI for this loan ( need to return in one installment of Rs
Complaint comments Read comments Complaint category Insurance

ICICI Prudential Life Insurance - not giving claim to Mrs. Pooja Dagar against policy no. 16827552

User
 Pooja Dagar on Aug 11, 2014
Dear Sir, This is to inform you that we taken a Health saver policy by the name of Rupesh Dagar vide policy no. 16827552. I (Pooja Dagar) also include in this policy & we take this policy on jul’12. When we take the policy that time advisor says that with us our 2 children can include in this policy but that time we don’t have any baby. In March 2013, I blessed with the baby boy. Then I called the advisor in the month of jun’13 and give documents said by the advisor of my baby to add him on the policy. We having Packaging material business in kala Amb, H. P. & due to some financial crisis...
Complaint comments Read comments Complaint category Health & Life Insurance

ICICI Prudential Life Insurance - still not receiving my bond letter

User
 santosh_raj81 on Aug 7, 2014
I am H . Amita singha, my policy number is 13908112, mode yearly, plan LSPA, Policy issued on 15/05/2010. but still i am not receiving my policy bond letter, i continue my policy for three year, whenever i ask for it to my nearby branch they told me write application regarding bond letter, kindly tell me further process to solve the problem. thank you....
Complaint comments Read comments [1] Complaint category Insurance

ICICI Prudential Life Insurance - non refund of amount surrendered in free look period since 2 months

User
 drdg77 on Aug 7, 2014
I had been misguided by representative by the ICICI pru and had been given policy ICICI prudential income solution IV in May'2014. I had already surrendered the same in free look period, but refund had not been made since last 2 months.I had already approached several times the branch for the same but all in vain . Policy details Name- Deepak Gupta Policy No. 18608848...
Complaint comments Read comments [1] Complaint category Insurance

ICICI Prudential Life Insurance - Cancellation of policy

User
 Jindal Ji on Jul 24, 2014
Respected sir/madam

Please note i take a icici pru wealth builder ii policy no. 18663300 as on 06.06.2014 from icici bank executive mr i subrat at gk-ii new delhi branch at the time of policy executive said there is no charges of this policy & all terms & conditions is mentioned in your bond & the bond is sent at your postal address & if you are not satisfied from terms & conditions of this policy than you can surrender the policy within 15 days after received of bond & company will refund your premium amount without any deduction, so please note i don’t...
Complaint comments Read comments [1] Complaint category Insurance

ICICI Prudential Life Insurance - No proper investigation in my policy which was a mis-selling - 15823977

User
 Sunil Patil on Jul 17, 2014
My email id: sunillp@gmail.com Mobile: 9632426953 ICICI Prudential Life Insurance - Big Fraudsters and Money Looters - A Nexus to loot your hard earned money - A shame on ICICI No proper investigation in my policy which was a mis-selling - 15823977 Guys please please stay away from ICICI direct and ICICI Prudential, they are the biggest fraudsters on this planet. Never call any ICICI direct personal to your home for DEMO of ICICI direct online portal as they could operate your online account and put your hard earned MONEY in ICICI prudential policy without you knowledge. There is a...
Complaint comments Read comments [2] Complaint category Insurance

ICICI Prudential Life - policy complaint

User
 lr. chaudhary on Jul 10, 2014
Sir, i had visited the near by branch of icici prudential life and told them to plz close my policy evn i had mailed to dem, as below mentioned " From: L R CHAUDHARY [mailto:lr.chaudhary@ace-cranes.com] Sent: Wednesday, March 05, 2014 12:00 PM To: 'md.sohrab@iciciprulife.com' Subject: ICICI PRUDENTIAL POLICY NO 16892416 IN THE NAME OF LR CHAUDHARY DISCONTINUATION Dear Sir This refers to my visit to you on 26 feb on the above I may request that because of some unavoidable circumstances I have lost every thing, my house in sector 15 Fbd, my service, my holdings after the death of my...
Complaint comments Read comments [2] Complaint category Insurance

ICICI Prudential - Mislead by representative reg wealth builder policy

User
 Sushil Vasant Raje on Jul 5, 2014
Mr vaibhav pisal of icici prulife cheated us and misled us to believe that we can claim medical
Bills against the said policies nos. 17206600 and 17205765 in my name sushil raje and my wife.S
Name mrs madhuri raje. We had invested rs 25, 000/-each against these policies. We were surprised
To find out later that they have cheated us mr nirupam roy was manager of representative
Mr vaibhav who also did not help us in this matter to get back our hard earned money since
They had cheated us and had told them to cancell our policies witihin one month period they
Started...
Complaint comments Read comments [3] Complaint category Insurance

ICICI Prudential Life Insurance - Policy number 18700180

User
 anil chili on Jul 1, 2014
Hi i have requested to cancel the policy the next day when i have taken and the concerned employee namee Hemanth told me we cant cancel the policy and he processed the policy and issued with policy number 18700180 pls cancel the policy and return my money back as i was in sudden need all of urgent so please let me know the process....
Complaint comments Read comments [1] Complaint category Health & Life Insurance

ICICI Prudential Life Insurance - Big Fraudsters and Money Looters - A Nexus to loot your hard earned money - A shame on ICICI

User
 Sunil Patil on Jun 28, 2014
No proper investigation in my policy which was a mis-selling - 15823977

Guys please please stay away from ICICI direct and ICICI Prudential, they are the biggest fraudsters on this planet.
Never call any ICICI direct personal to your home for DEMO of ICICI direct online portal as they could operate your online account and put your hard earned money in ICICI prudential policy without you knowledge.

There is a Nexus between ICICI Direct and ICICI Prudential on this to loot your hard earned money. After this ICICI Prudential never calls you to confirm that you have...
Complaint comments Read comments [5] Complaint category Insurance

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