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ICICI Prudential Life Insurance Customer Care

ICICI Prudential Life Insurance Co. Ltd.

1089, ICICI Prudential Life Tower, Appasaheb Marathe Marg, Prabhadevi
Mumbai
Mumbai City District
Maharashtra
India - 400025

Customer Care Phone Numbers and Contacts

Phone:+1 860 266 7766
Mobile:+91 22 6193 0777
 

ICICI Prudential Life Insurance Complaints & Reviews

ICICI Prudential Life Insurance - CANCELLATION OF POLICY NO.. 19175656 PLAN: ICICI Pru Savings Suraksha-LP

User
 gandepalli on Apr 20, 2015
I SEND A MAIL TO lifeline@iciciprulife.com FOR CANCELLATION OF ABOVE POLICY FOR THE REASON AS I HAVE ONLY FOUR YEARS OF SERVICE AND I UNABLE CONTINUE THE POLICY FURTHER. STILL I AM RECEIVING ABOUT THE PAYMENT OF PREMIUM. KINDLY CANCEL THE POLICY AND KIDLY REFUND THE AMOUNT AS EARLY AS POSSIBLE G V SATYANARAYANA 18-27-15 BALACHERUVU PEDA GANTYADA VISAKHAPATNAM MOBILE: 8500669543...
Complaint comments Read comments [1] Complaint category Insurance

ICICI Prudential Life Insurance - Non Receipt of policy No:19243512

User
 DKBiswas on Apr 16, 2015
Dear Sir, I would like to inform you that i have not received my policy number:19243512 along with my payment receipt till date. I received SMS that it was sent to my my address on 9th April. Moreover, you have recorded my email ID wrong, it should be; drjbiswas@yahoo.co.in and pkbiswas47@yahoo.com. Kindly look into this & arrange to send my policy as well as receipt to my address which is as follows: Dr.Jyotirmoy Biswas L421, Sarita Vihar, New Delhi-110076 Tel:+91-8800964824 Please do it immediately otherwise i will compel to cancell the policy & ask for to return my money(Rs.100000). You...
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ICICI Prudential Life Insurance - Redemption payment after 10 working days

User
 Kalpana Shah on Apr 14, 2015
Hi, I have submitted my policy number 13401483 with ICICI Prudential Life for redemption on 13th April 2015. I am told that said policy will be redeemed at NAV as on 13th April but payment will be done after 10 working days. Why they are using my mondey for 10 working days free of cost? They should not take more than 3 days to refund. Please register my compliant....
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ICICI Prudential Life Insurance - ICICI PRU Policies - Clarity Needed

User
 sankalp.taurus on Apr 6, 2015
Hello Team, I have two ICICI Pru Polcies, i want to understand there benefits and concerns if i discontinue them now. Details - 1. ICICI Pru Assure Wealth - Plus (Policy # 14413726) 2. ICICI Pru Guaranteed Savings Insurance Plan (Policy # 17290909)...
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ICICI Prudential Life Insurance - Last Premium Reciept

User
 Sharad16780 on Mar 31, 2015
Life Assured's Name: Sharad Kaushik Policy No.: 00191845 . PREMIUM RECEIPT NOT RECEIVED SO FAR. PAID ABOVE POLICY PAYMENT. REGRET ICICI PRUDENTIAL LIFE INSURANCE HAS NOT SENT PREMIUM RECEIPT AS ON DATE INSPITE OF SEVERAL REMINDERS OVER PHONE TO THEIR CUSTOMER CARE DIVISION . they also not sent receipt by speed post as requested to them very often.. Sharad Kaushik MOBILE NOS. 9213210975 E-MAIL: sharad16780@gmail.com...
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ICICI Prudential Life Insurance - Please tell me my policy detailsNO.10475243

User
 A.V.Naheswara rao on Mar 29, 2015
one day one person calling from hyderabad he said that You taken Icici ulip policy no10475423 that is very poor ferformance way that policy continue that person said please taken another policy aegon religare after that icici policy stop within two months you take a bouns he also says that aegon religare, icici prulife insurance and time of india these are combined . so give policy details and chect and bank details, personal details another 20datys aegonreligare policy certificate I taken through post but My no 10475243 details not our website please tell me my policy details...
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ICICI Prudential Life Insurance - Loss of approx Rs 4400

User
 dharmu9436 on Mar 24, 2015
I surrendered my policy(10316272) on 4.3.3015 but the same was sold on 10.3.2015 due to negligence on part of ludhiana, firozepur branch employee.Due to This I suffered loss of Rs. 4400 approx as it was share market based policy.I registered complaint some 15 days back(Ref-78106266) but despite assurance that I will be given the amount I have not got a single penny.efforts are made to hide the mistake of their employee.Should we suffer because of ICICI Prudential employee mistake???????????Is it justice to a loyal customer????????????????please help otherwise I will loose hope with the company...
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ICICI Prudential Life Insurance - Harrasment while cheque payment credit after surrender policy

User
 Sunil Bondre on Mar 18, 2015
Myself Sunil from Nagpur holding NRE account in ICICI, recently surrendered ICIC prudential policy by 26th Feb, where time of surrender counter person told me current NAV value was 17.02 & fund value and told shall receive cheque by next 9 days. But after 13 days they told that cheque came & need to credit in respected NRE account. Upon that Mr. Vaibhav, Branch Manager of Dharmpeth branch called to receive cheque with repatriation letter or could been credit to account directly. This discussion was with my wife because I was travelled outside India by 27th Feb. He told the amount which...
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ICICI Prudential Life Insurance - surender value isue

User
 nikhil2206 on Mar 12, 2015
ICICI Prudential - Save & Protect - Surrender Value Discrepancy I am a holder of ICICI Prudential Life Insurance policy (No 01478398). The policy is called Save 'n' Protect and is a fixed term plan. The policy details are mentioned below. Policy Term : 30 years Policy Commencement Date :12/3/2005 Maturity/Termination Date : 12/3/2035 I have been promptly paying the premium (Rs 14218) for this policy without any delays, every year. I wanted to bring to your notice certain hassles I am facing in trying to get his policy surrendered. Hence, with the intention of surrendering...
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ICICI Prudential Life Insurance - Guaranteed savings insurance plan

User
 prosnato on Mar 11, 2015
Respect Sir, With due respect I beg to state the following few lines for your kind consideration and favourable action please. Sir I have taken policy No 15820802 at ICICI Berhampore Branch Murshidabad through ad visor Joybrata Ghosh But in the year of 2014 I can't given premium 50000/- yearly due to my father treatment being he is suffering from liver cancer and treatment at Military Hospital Pune as I am an ex army. Already I have meet to Manager of ICICI Berhampore Branch Murshidabad and said my problem and wish to withdrawal my policy and cash the same with I have already deposited...
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ICICI Prudential Life Insurance - DELAYED DELIVERY OF BONDS, SO I REJECTED AND COMPANY NOT ACCEPTING

User
 Vikas23Pandey on Mar 10, 2015
IN THE MONTH OF MARCH'2014, I WENT TO ICICI PRUDENTIAL OFFICE AND ASKED TO PURCHASE POLICY FOR RS.2.0 LACS BUT COMPANY SPLITTED IT INTO 04 PARTS OF Rs. 50000/EACH. I RECEIVED MY BONDS AFTER 10 MONTHS ON 14.01.2015 BECAUSE OF WRONG DETAILS ENTERED BY THE ICICI OFFICERS ON THEIR RECORDS, WHICH COULD NOT REACHED TO MY ADDRESS IN TIME. BUT THIS WAS NOT MY FAULT. AFTER THIS MUCH LATE DELIVERY AND TOO MANY OTHER FAKE COMMITMENTS BY THEIR A.R.M. AT ICICI PRUDENTIAL LUCKNOW OFFICE AT TIME OF PURCHASING POLICY, WHICH WERE NOT FULFILLED UPTO THE TIME OF DELIVERY OF BONDS, I DECIDED TO RETURNED THEM...
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ICICI Prudential Life Insurance - Still did not receive funds for policy redeemed in early December 2014

User
 SrikanthMalladi on Feb 21, 2015
I had a policy number 02216864 with you. I personally visited your office in Hyderabad and submitted all the necessary paperwork and the blank check to have the funds deposited there. I still did not receive the funds. I have sent numerous complaint emails but each time I get some automated email which promises a resolution but does not do anything. I also tried calling you but the customer service representative only promised that someone would call me. No one has. Please resolve ASAP. I am suspect that you are fraudulently not paying out this money hoping that people will get tired of the...
Complaint comments Read comments [4] Complaint category Insurance

ICICI Prudential Life Insurance - missessling of poilicy

User
 amolpwr on Feb 13, 2015
I have got call from ICICI official numbers and said I will get the benefit on my existing policy as a bonus if I will purchase additional policy of 27000 after that both will discontinue/cancel after 6 months and will get the all amount back with bonus.I have launch official complaint on same and below is reference mail put in "lifeline@iciciprulife.com" mail ID but no reply. This is with reference to complaint reference no 65253875, 65253641 and 66146041. We have not received any investigating report for our case. Request to kindly share investigation report and details below mentioned Cell...
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ICICI Prudential Life Insurance - Unsatisfactory Grievance Redressal by ICICI Prulife pertaining to Policy No. 17838607

User
 Arijit Datta Ray on Feb 3, 2015
This is with reference to ICICI Prulife Policy No. 17838607. 1)The above mentioned Policy was issued in my name fraudulently by the then Agent Mr. Surendra Sinha reporting to Mr. Prawez Alam: 9892865065 / 9987688555. 2) This was issued fraudulently in my name by using the following methodolgy: a) Documents available with him for opening my earlier Policy No. 15356397. b) Forging my signature in the Application Form. c) Recording a fake Address and Contact No. to prevent me from receiving the Policy Document. d) Using Premium Payment Cheque for Policy No. 15356397 to pay First Premium. e)...
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ICICI Prudential Life Insurance - SALES REP TAKEN CASH AND CLAIMING IT TO BE STOLEN!!!

User
 kazmi123 on Jan 27, 2015
I want to make a complaint against the kind of service im getting from ICICI PRUDENTIAL. POLICY NUMBER:- POLICY SELLING AGENT ID:-00884114 NO1:- NO EXACT INFORMATION IS GIVEN IN POLICY AS TO HOW MUCH RETURN I WILL GET ON POLICY MATURITY.I HAVE ASKED SEVERAL TIMES THE POLICY AGENT THAT I DONT RECIEVE ANY MESSAGE FROM ICICI AND HE NEVER REGISTERED HOWEVER THE AGENT SAYS HE IS VERY CONCERNED AND IM NOT A CLIENT IM LIKE FAMILY TO HIM. NO2:- THE SALES REPRESENTATIVE CONVINCED ME THAT HE IS TRUSTWORTHY AND I SHOULD GIVE HIM CASH AS HE HAS ARRANGED FOR A SPECIAL PERMISSION FROM MUMBAI TO...
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ICICI Prudential Life Insurance - WRONG INFORMATION

User
 singhijaideep on Jan 16, 2015
Mr. Indrajit whose number is 8584057611 called me and said that the company still owes me around RS.65000/- although I surrender my policy LIFE TIME SUPER long time back and said that the amount would be transferred to my account if I take any other policy from Birla sun Life or ICICI Prudential. On his words, I took the policy from Birla Sun Life. The amount was supposed to be transferred within 90days. 90days are already over but no money has been transferred. Again I got a call from ICICI Prudential today and they have confirmed that they do not owe to us anything. For providing wrong...
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ICICI Prudential Life Insurance - CLAIMING DETAILS

User
 rahul selvaraj on Jan 10, 2015
I had took policy of this icici prudential life insurance by one agent. He asked me to put 20000 so that i can get this money back with some additional amount but very next month when we about to pay our next premium we could not contact that agent...then we came to know that we are cheated so we stopped paying. He also added that if you dont pay also you can able to get that money back of five years. Name of life assured: R.SELVARAJ policy no:12800050 Date of commencement:29/10/2009 date of maturity:29/10/2024 In 2013 this icici pru life again contacted me and that said that my first premium...
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ICICI Prudential Life Insurance - Ididn't get my releaving order and last three month salary slip

User
 GOPAK789 on Jan 10, 2015
I was AGENCY MANAGER in ICICI PRUDENTIAL INSURANCE COMPANY KOLLAM BRANCH .. My employee code was 518417. I resigned my job in 2009 January due to my personal problems. But I didn't get my relieving order and last three month salary slip. Please do the needful, GOPAKUMAR P EMP CODE 518417...
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ICICI Prudential Life Insurance - how to revive my policy and pay its premium online now

User
 ila sharma agarwal on Jan 9, 2015
MY POLICY NO IS 09655273 WITH ICICIPRULIFE. DUE TO MISCOMMUNICATION THE POLICY IS AT PRESENT IN LAPSE STAGE. I WANT TO REVIVE IT AND PAY PREMIUM ON LINE BUT THERE IS NO SUPPORT FROM ANY CORNER. AT PRESENT I HAVE GOT NO USER ID AND PASSWARD. KINDLY LET ME KNOW HOW COULD I PAY MY PREMIUM ON LINE AND REVIVE MY POLICY. I AM TOTALLY MEDICALLY FIT ALSO. PL GUIDE AND SOLVE MY PROBLEM. ------AGARWAL AJAY KUMAR--------EMAIL ID----- ilasharma38@gmail.com...
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ICICI Prudential Life Insurance - FOR GETTING MY APPOINTMENT ORDER AS AGENCY MANAGER

User
 GOPAK789 on Jan 8, 2015
I have joined as UNIT MANAGER GRADE I JANUARY 31 2007 . EMPLOYEE ID 518417.Next year I have promoted as AGENCY MANAGER . But I didn't get my appointment order for Agency Manager from ICICI Prudential Life Insurance, though I have worked as Agency Manager for one year ; and resigned from my job on 31 st January 2009 due to some personal affairs. It is very much helpful to me in my future carrier life; if I got the my appointment order as Agency Manager from ICICI Prudential Life Insurance . Therefore my humbly request is that to arrange to obtain my appointment order for Agency Manager from ICICI...
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