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ICICI Prudential Life Insurance Customer Care

ICICI Prudential Life Insurance Co. Ltd.

1089, ICICI Prudential Life Tower, Appasaheb Marathe Marg, Prabhadevi
Mumbai
Mumbai City District
Maharashtra
India - 400025

Customer Care Phone Numbers and Contacts

Phone:+1 860 266 7766
Mobile:+91 22 6193 0777
 

ICICI Prudential Life Insurance Complaints & Reviews

ICICI Prudential Life Insurance - Transfer of my PF mount

User
 vikram Ghosh on May 22, 2015
My prevous employer ICICI PRUDENTIAL LIFE INSURANCE, Bombay has informed me that they have sent a cheque for RS97772.00 against my pf no. MH/BAN/49598/558603to RPFC, DWARIKA, NEW DELHI on 15.7.2013 with a request to trasnfer the amount to my second emplyer M/S Unitech Wreless Tamilnadu p ltd epf no DL/937123/1353.But sorry to inform you that till today same has not been transferred.. My present employer is D.B. CORPARATION LTD. (DAINIK BHASKAR) and my UAN NO 100432058176 ANNEXURE K ENCLOSED...
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ICICI Prudential Life Insurance - CANCELLATION OF ICICI-PROUDENTIAL LIFE INSURANCE NO.19175656

User
 gandepalli on May 21, 2015
I SEND A MAIL TO lifeline@iciciprulife.com FOR CANCELLATION OF ABOVE POLICY FOR THE REASON AS I HAVE ONLY FOUR YEARS OF SERVICE AND I UNABLE CONTINUE THE POLICY FURTHER. STILL I AM RECEIVING ABOUT THE PAYMENT OF PREMIUM. KINDLY CANCEL THE POLICY AND KIDLY REFUND THE AMOUNT AS EARLY AS POSSIBLE G V SATYANARAYANA 18-27-15 BALACHERUVU PEDA GANTYADA VISAKHAPATNAM MOBILE: 8500669543...
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ICICI Prudential Life Insurance - ICICI Prudential Life Insurance Policy Rejected - But Not Returning Money Back and no communication

User
 vs vijayalakshmi on May 18, 2015
Dear Sir/Madam, I am living in Chennai. Issue Explanation: During the Month of November 2014, I planned to invest money in life Insurance and enquired about ICICI Prudential. After that, Chennai ICICI Prudential Life Insurance Field Service Employee Mr. Babu called me frequently and canvassed about the PLAN continuously. Another person from ICICI Prudential Life Insurance Sales Department Mr.Vijay also called me every day and convinced me to take the policy. In December month, I was also interested with the PLAN/POLICY finally. And i submitted the form along with address proof...
Complaint comments Read comments [10] Complaint category Insurance

ICICI Pru Lifestage Pension Ad Uin 105l100v01 - no communication

User
 Tara Varghese on May 13, 2015
I hold a policy ( 13864567 ) with a commencement date of 08/05/2010, with a 1 lakh premium annually, I have already paid Rs. 3lakhs so far, we have been away from the country for the past 2 years, I would like to know the value of this policy now and when will I be able to close this, I don't want to continue paying this amount anymore, I have tried contacting your office several times but fail to get through, request you to please send me some kind of communication, I would like to know what is happening to the amount....
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ICICI Prudential Life Insurance - Non Receip of Polocy No 19142762

User
 kishor atavankar on May 12, 2015
Dear Sir, I would like to inform you that, i have been touch with ICICI Bank from 2000 my account No. 000401032145. have never face any problem from you. but this time... by the way. i have not received my policy number 19142762 along with my payment receipt till date. I received SMS that it was sent to my my address on 10th Feb 2015. Moreover, you have sms me that the welcome kit has been develvd on this mail id kpaxxxxxxx@yahoo.co.in but by the time of this policy i was mentioned mail id as atavankarkishor@gmail . I have an icici prudental policy which i took in Feb 2015.and have visited...
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ICICI Prudential Life Insurance - want to convert policy into paid up

User
 omanohar on May 8, 2015
Name = Manohar Prasad Joshi ICICI pru whole life policy No- 15108348 It’s more than a month i sent the questions, I am fed up, what the hell are you are doing? I need reply to my questions. I want to convert my policy into "paid up". I have sent email and have not got response till now after 40 days. I want to know what is the bonus accrued till now in last 4 years If I continue the policy as paid up and do not pay any new premiums, what is the amount I will get after completion of premium paying term of 15 years in the year 2025/ Let me know Thanks Manohar 98807 21843...
Complaint comments Read comments [5] Complaint category Insurance

ICICI Prudential Life Insurance - NEED TO KNOW EXACT PF NUMBER

User
 smb23.86 on May 3, 2015
Dear Sir/Mam I was working with the icici prudential for 1 year & in my salary slip my pf account is mention as my employee id i.e. 562053. but while checking on epfo site this is showing as invalid. So please provide me exact pf number with establishment code. Regards Subhash Burade Employee ID: 562053...
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ICICI Prudential Life Insurance - Surrender document misplaced, again asked to be submitted, wrong NAV considered, Loss to us

User
 thinkpositive91 on Apr 27, 2015
Name Trupti Pandit Policy Number 06125911 Documents submitted to surrender the policy as there is some payment to be done to builder the same was submitted on 13/04/2015. Document misplaced by Mulund branch, requested to resubmit again. Ensured NAV of 13th will be considered still wrong amount credited. Daily followup with branch they verbally informed remaining amount will get credited in 2-3 days, but no response on mail also this should have been treated on priority but even normal TAT is not followed. Griveance raised still not answered. NO OWNERSHIP and NO CARE FOR CUSTOMER, PATHETIC SERVICE Regards...
Complaint comments Read comments [2] Complaint category Insurance

ICICI Prudential Life Insurance - CANCELLATION OF POLICY NO.. 19175656 PLAN: ICICI Pru Savings Suraksha-LP

User
 gandepalli on Apr 20, 2015
I SEND A MAIL TO lifeline@iciciprulife.com FOR CANCELLATION OF ABOVE POLICY FOR THE REASON AS I HAVE ONLY FOUR YEARS OF SERVICE AND I UNABLE CONTINUE THE POLICY FURTHER. STILL I AM RECEIVING ABOUT THE PAYMENT OF PREMIUM. KINDLY CANCEL THE POLICY AND KIDLY REFUND THE AMOUNT AS EARLY AS POSSIBLE G V SATYANARAYANA 18-27-15 BALACHERUVU PEDA GANTYADA VISAKHAPATNAM MOBILE: 8500669543...
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ICICI Prudential Life Insurance - Non Receipt of policy No:19243512

User
 DKBiswas on Apr 16, 2015
Dear Sir, I would like to inform you that i have not received my policy number:19243512 along with my payment receipt till date. I received SMS that it was sent to my my address on 9th April. Moreover, you have recorded my email ID wrong, it should be; drjbiswas@yahoo.co.in and pkbiswas47@yahoo.com. Kindly look into this & arrange to send my policy as well as receipt to my address which is as follows: Dr.Jyotirmoy Biswas L421, Sarita Vihar, New Delhi-110076 Tel:+91-8800964824 Please do it immediately otherwise i will compel to cancell the policy & ask for to return my money(Rs.100000). You...
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ICICI Prudential Life Insurance - Redemption payment after 10 working days

User
 Kalpana Shah on Apr 14, 2015
Hi, I have submitted my policy number 13401483 with ICICI Prudential Life for redemption on 13th April 2015. I am told that said policy will be redeemed at NAV as on 13th April but payment will be done after 10 working days. Why they are using my mondey for 10 working days free of cost? They should not take more than 3 days to refund. Please register my compliant....
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ICICI Prudential Life Insurance - cheating and fraud

User
 redressal123 on Apr 11, 2015
I was visiting the Santacruz west, Indraprastha, Linking Road ICICI branch to do some account formalities in July 2014. As I was about to leave, I was approached by the agent Mr Dhananjay and the lady at the desk Ms Jyoti to enrol for the elite life 2 policy maximiser V option. Despite repeatedly asking if there are any charges, they kept saying no there are no charges and the policy can be discontinued any time without any penalty. I was not provided with the policy documents and they coaxed me into signing some papers and sign up for the policy with a premium of 3 lac per year. The policy number...
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ICICI Prudential Life Insurance - ICICI PRU Policies - Clarity Needed

User
 sankalp.taurus on Apr 6, 2015
Hello Team, I have two ICICI Pru Polcies, i want to understand there benefits and concerns if i discontinue them now. Details - 1. ICICI Pru Assure Wealth - Plus (Policy # 14413726) 2. ICICI Pru Guaranteed Savings Insurance Plan (Policy # 17290909)...
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ICICI Prudential Life Insurance - Last Premium Reciept

User
 Sharad16780 on Mar 31, 2015
Life Assured's Name: Sharad Kaushik Policy No.: 00191845 . PREMIUM RECEIPT NOT RECEIVED SO FAR. PAID ABOVE POLICY PAYMENT. REGRET ICICI PRUDENTIAL LIFE INSURANCE HAS NOT SENT PREMIUM RECEIPT AS ON DATE INSPITE OF SEVERAL REMINDERS OVER PHONE TO THEIR CUSTOMER CARE DIVISION . they also not sent receipt by speed post as requested to them very often.. Sharad Kaushik MOBILE NOS. 9213210975 E-MAIL: sharad16780@gmail.com...
Complaint comments Read comments [2] Complaint category Insurance

ICICI Prudential Life Insurance - Please tell me my policy detailsNO.10475243

User
 A.V.Naheswara rao on Mar 29, 2015
one day one person calling from hyderabad he said that You taken Icici ulip policy no10475423 that is very poor ferformance way that policy continue that person said please taken another policy aegon religare after that icici policy stop within two months you take a bouns he also says that aegon religare, icici prulife insurance and time of india these are combined . so give policy details and chect and bank details, personal details another 20datys aegonreligare policy certificate I taken through post but My no 10475243 details not our website please tell me my policy details...
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ICICI Prudential Life Insurance - Loss of approx Rs 4400

User
 dharmu9436 on Mar 24, 2015
I surrendered my policy(10316272) on 4.3.3015 but the same was sold on 10.3.2015 due to negligence on part of ludhiana, firozepur branch employee.Due to This I suffered loss of Rs. 4400 approx as it was share market based policy.I registered complaint some 15 days back(Ref-78106266) but despite assurance that I will be given the amount I have not got a single penny.efforts are made to hide the mistake of their employee.Should we suffer because of ICICI Prudential employee mistake???????????Is it justice to a loyal customer????????????????please help otherwise I will loose hope with the company...
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ICICI Prudential Life Insurance - Harrasment while cheque payment credit after surrender policy

User
 Sunil Bondre on Mar 18, 2015
Myself Sunil from Nagpur holding NRE account in ICICI, recently surrendered ICIC prudential policy by 26th Feb, where time of surrender counter person told me current NAV value was 17.02 & fund value and told shall receive cheque by next 9 days. But after 13 days they told that cheque came & need to credit in respected NRE account. Upon that Mr. Vaibhav, Branch Manager of Dharmpeth branch called to receive cheque with repatriation letter or could been credit to account directly. This discussion was with my wife because I was travelled outside India by 27th Feb. He told the amount which...
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ICICI Prudential Life Insurance - surender value isue

User
 nikhil2206 on Mar 12, 2015
ICICI Prudential - Save & Protect - Surrender Value Discrepancy I am a holder of ICICI Prudential Life Insurance policy (No 01478398). The policy is called Save 'n' Protect and is a fixed term plan. The policy details are mentioned below. Policy Term : 30 years Policy Commencement Date :12/3/2005 Maturity/Termination Date : 12/3/2035 I have been promptly paying the premium (Rs 14218) for this policy without any delays, every year. I wanted to bring to your notice certain hassles I am facing in trying to get his policy surrendered. Hence, with the intention of surrendering...
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ICICI Prudential Life Insurance - Guaranteed savings insurance plan

User
 prosnato on Mar 11, 2015
Respect Sir, With due respect I beg to state the following few lines for your kind consideration and favourable action please. Sir I have taken policy No 15820802 at ICICI Berhampore Branch Murshidabad through ad visor Joybrata Ghosh But in the year of 2014 I can't given premium 50000/- yearly due to my father treatment being he is suffering from liver cancer and treatment at Military Hospital Pune as I am an ex army. Already I have meet to Manager of ICICI Berhampore Branch Murshidabad and said my problem and wish to withdrawal my policy and cash the same with I have already deposited...
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ICICI Prudential Life Insurance - DELAYED DELIVERY OF BONDS, SO I REJECTED AND COMPANY NOT ACCEPTING

User
 Vikas23Pandey on Mar 10, 2015
IN THE MONTH OF MARCH'2014, I WENT TO ICICI PRUDENTIAL OFFICE AND ASKED TO PURCHASE POLICY FOR RS.2.0 LACS BUT COMPANY SPLITTED IT INTO 04 PARTS OF Rs. 50000/EACH. I RECEIVED MY BONDS AFTER 10 MONTHS ON 14.01.2015 BECAUSE OF WRONG DETAILS ENTERED BY THE ICICI OFFICERS ON THEIR RECORDS, WHICH COULD NOT REACHED TO MY ADDRESS IN TIME. BUT THIS WAS NOT MY FAULT. AFTER THIS MUCH LATE DELIVERY AND TOO MANY OTHER FAKE COMMITMENTS BY THEIR A.R.M. AT ICICI PRUDENTIAL LUCKNOW OFFICE AT TIME OF PURCHASING POLICY, WHICH WERE NOT FULFILLED UPTO THE TIME OF DELIVERY OF BONDS, I DECIDED TO RETURNED THEM...
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