[Resolved]  Bajaj Allianz General Insurance Company Ltd. / Two Wheeler Insurance — Very low claim approval

My name is Nandakumar. I have a two wheeler insurance from bajaj allianz general ins.Comp. Ltd. My policy as been expired on 26th dec, 2009 but from the bajaj allianz i have not recived any rennual notice or sms. But my sick i have recalled that 15th feb and i went pay my bike insurance in malleshwaram for one policy they have taken more then hour to inspicet my bike and issue the new policy but again the printer is not working to issue the policy. So they told me they will send by courier. But i felt like they are working like worest then Govt. Office and the office envernment ouffffffffffffff.

Please act ASAP.

bike- two wheeler — two wheeler claim

HI,

I had lost my bikein 2009, for that i tried to claim but still i did not get claim due to improper response by regional transport deparment,i had got only one original NOC and FIR ,i had submitted to RTO both the original NOC and FIR, but from insurance company they asking the original certificate of NOC and FIR,so i can't able to claim, for past 1 year i am trying to get claim, but RTO officer's are not providing me the original certificates , so kindly help me to get claim.

Sir,
I am a Junior Commissioned Officer of the Indian Army. My bike bearing No DL 4S BL 3830 met with an accident by skiding and hitting with stones on 09 October, 2010 in Delhi Cantt where right side and front had damaged badly. Category wise detail of items used in repairing for Bike DL 4S BL 3830 by SK Traders Service Station, Mayapuri A 50/1, Industrial Area Phase-I, New Delhi-64 is as under :-.

Bill No 1775 dt 19.10.10 (Job Card No 6108)

Description (Metal) Amount Description
(Plastic) Amount Description (Service) Amount
Tank Comp Fuel HG Black RTR Refresh 3851.00 HSG Headlamp front HG Black - Apache 612.00 Steering Cone Kit Star 280.00
Inner tube 2026.00 Cover fule tank RH HG Black 237.00 Shoker oil 100.00
Crashguard Comp – Apache RTR 369.00 Turn signal Lamp assy rear RH 356.00 Engine oil 4 stroke (1 ltr) 235.00
Brake pedal assy 334.00 Visor Headlamp – apache 365.00 Filter comp eng oil 30.00
Handle Bar Comp R 701.00 Headlamp assy – apache series 1019.00 Kit pad assy apache/RTR 353.00
Lever RH with kit 216.00 Fender Front HG Black RTR 674.00 Damper assy handle bar 198.00
Lower Braket sub assy 658.00 Brace FRT Fender 52.00 N950450 Braket Lever 55.00
Silencer Plate 369.00 10 No. nut bolt 5.00
8524.00
3315.00
1256.00

85% 7245.00 50% 1657.00
Total claim supposed to be passed Metal+Plastic Rs 8902.00 Not included in claim being service job. 1256.00
Bill total less labour+ lock charges 13, 095.00
Labour charges Rs 500.00
Self start lock Rs 60.00

Thus a total bill paid is Rs 13655/- and after excluding Rs 1256/- (servicing charges), 85% of metal cost, 50% of plastic charges, I was supposed to get claim for Rs 8902/- whereas the claim has been passed for Rs 7087/- only. Thus a difference of Rs 1815/- (Rupees one thousand eight hundred fifteen) may kindly be credited into my account. I have contacted Mr Ajay Surveyor Bajaj Allinz (Mob No [protected]) and Mr Jeet Sharma of TVS Workshop (Mob No [protected]) several times but of no use. Both of them are putting the responsibility to each other's shoulder without any worthwhile output. I would like to request to credit balance of Rs 1815/- to my account at an early date please.

Thanks & regards

Subedar Major Krishan Lal
Mob No [protected]
7.12.2010

Sir,
I am a Junior Commissioned Officer of the Indian Army. My Bajaj Allianz Policy number for insurance of bike is OG[protected]-[protected]from 09-Nov-2009 to 08-Nov-2010 Midnight ). My bike bearing No DL 4S BL 3830 met with an accident by skiding and hitting with stones on 09 October, 2010 in Delhi Cantt where right side and front had damaged badly. Category wise detail of items used in repairing for Bike DL 4S BL 3830 by SK Traders Service Station, Mayapuri A 50/1, Industrial Area Phase-I, New Delhi-64 as per Bill No 1775 dt 19.10.10 (Job Card No 6108) has already been mailed on 7.12.10. I have also spoken to Mr Ajay Surveyor Bajaj Allinz (Mob No [protected]) for review and credit balance of Rs 1815/-
to my bankers but till today no positive action has been taken.

May I request to the authority concerned to look into the matter and help me to get my due please.

Thanks & regards

Subedar Major Krishan Lal
Mob No [protected]
23.12.2010

Hi Friends,

I have get the default insurance from Bajaj on purchase of my new bajaj pulsar 220 bike. At the time of purchasing they were not even told about the insurace, That we are providing the insurance of bajaj Allianz.

After my accident with bike I claim for insurance. Quick reply for verification and documentation, but after completion of bike all documentation 3-4 time they were not even showing us that your are our customer. Everytime just asking for this document that document No claim pass.

So, If you guys tell me to give rank from my site I will give -0.

Please Don't go with this go with other insurance company.

I had been to Bajaj allianz general insurance office in Indiranagar, Bangalore to renew my bike insurance. I was very disappointed with the service.

-Service is very slow. It took four hours to renew my insurance. They have pathetic computers and network.The officials say that server is down.The AC also doesn't work. Customer service office should have good infrastructure

-The officials are supposed to inform you that process will be late. They just said wait for 5 minutes(30 times).But I had to wait for 4 hours.

-I also had kept a renewal reminder online. It doesn't work. The agents just call you and disturb the very next day you give the phone number for reminder. Reminders is supposed to inform you on the date you have set in the reminder


Pathetic service.