[Resolved] Bajaj Auto — Poor service | |
With sad heart, I state that 3 years back I purchased a motorcycle Bajaj Pulsar 150CC from 'Krishna Bajaj Sec 14, Gurgaon, show room. I have never taken my bike to another place for service. The only hands those touched my bike were service people at Krishna Bajaj's servicemen. Bike has not yet touched the mark of 15,000 KM and I make sure I drive with in safety limits and per traffic rules. Yesterday (Feb 01, 10) when I went for servicing my bike to them again, I was told that bike needs a major work and I would have shave Rs1500. Relying on the people there, I asked them to go ahead with the service. But in the evening I was told that bike needs half engine work and it'd cost me Rs.5000/-. Following were the problems I faced: 1) I was told that engine oil is not present in adequate quantity. It was probably leaking. If so was the case, are they stealing the engine oil? Using single container to fill 2 or may 3-4 bikes. or if it were leaking, shouldn't they have fixed the problem the last time, is this called servicing of bike. 2) Bike was smoking like hell when I started it this morning. 3) They charged me for two bulbs, but only one was replaced. 4) Battery which was working perfectly, suddenly went dead, no self start working. 5) Brakes were not working properly. 6) Bike was running so heavy that it seemed to me that servicing is the worst that can happen to a bike. Please suggest what can be done in such a case. If going to company authorized dealer costs so much, when, as Indians, are we going to get the value of our money for the services. Regards, Varun Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
4 Comments | |
Comments
Dear sir
I am very irritated, last week I go to service center, my bike down side paint remove conduction and my speedometer glass damaged, and bike side cover damaged .I inform kindly change everything but the service people taken for three days, OK I am aspect.
Today I am going to check the vehicle they changed the side cover in different color in my bike. I asked why you change the color without information, the service manager told it also Bajaj product so no problem. The service manager used words wrongly, and he said if you want to take the bike now or otherwise wait for one or more week. This type of answer for a customer, hurts a lot.
Today I am filing for FIR and go to consumer court. I have my vehicle before service photo and after servicing photo. I shall produce it.
first time compliant:CR:150464
second time compliant:151078.
i am purchasing SAFFIRE BLUE
But Service people change in different color side cover.
I am very irritated, last week I go to service center, my bike down side paint remove conduction and my speedometer glass damaged, and bike side cover damaged .I inform kindly change everything but the service people taken for three days, OK I am aspect.
Today I am going to check the vehicle they changed the side cover in different color in my bike. I asked why you change the color without information, the service manager told it also Bajaj product so no problem. The service manager used words wrongly, and he said if you want to take the bike now or otherwise wait for one or more week. This type of answer for a customer, hurts a lot.
Today I am filing for FIR and go to consumer court. I have my vehicle before service photo and after servicing photo. I shall produce it.
first time compliant:CR:150464
second time compliant:151078.
i am purchasing SAFFIRE BLUE
But Service people change in different color side cover.
I'm facing poor pick-up problem in my bike from last one year, even after continuous reporting this performace problem in every service, workshop staff is not even able to identify the problem. I think they do not have properly trained and qualified staff to even identify the problem. They have bound me with one year service card and now they are not paying proper attention to my problems. I'm feeling helpless.
Facing poor pick-up problem in my bike from last one year, even after continuous reporting this performace problem in every service, workshop staff is not even able to identify the problem. I think they do not have properly trained and qualified staff to even identify the problem. They have bound me with one year service card and now they are not paying proper attention to my problems. I'm feeling helpless. kindly help.
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Bajaj Auto — SERVICING
WE ARE GEVING MY BIKE ON SERVICEING IN 04 FEB-2012 BUT TILL TIME IT'S NOT COMPLATED BY M/S OKAR MOTORS VAPI . HE SAYING OUR STAFF ON LEAVE & ETC . MY BIKE RC. NO HR49B 7689.DUE TO MY BIKE WE CAN SUFFRING LOTUS PROBLEM AND ALSO 10000/- EXP. IN LOCAL TRONSPOTION SO PLS HELP IN THIS MATTERREGARDS
ARVIND SHARMA
[protected]
202C NEAR TATA MOTORS SHOWROM CHALLA VAPI