[Resolved] Bajaj / Coolest Tc 2010 — Replacement of Cooler Motor | |||
Dear Sir, I had made a complaint on 29th Sep 2010 to Bajaj Service Centre in Noida (Ph[protected] that my cooler is not working(Product is in warranty period). Their reprentative after inspection told that motor need to be changed and will be done in 2-3 days as motor is not in stock. Since then I am just following up and getting same reply. Complaints ID given to me is 15620 Regards, Suryakant Mishra Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
4 Comments | |||
Comments
I have purchased the same cooler last year in 2013 may. till this time motor is replaced by bajaj company free of cost after so many complaints still my cooler is out of order and posing several problems time to time. i need complete replacement of the cooler since it is in the warranty period.
regards
Dr. Tejas Thaker ([protected])(gandhinagar-Gujarat)
regards
Dr. Tejas Thaker ([protected])(gandhinagar-Gujarat)
This is a waste company and same as the senior management and leadership team of Bajaj Electricals. Never buy Bajaj electrical products and especially cooler. Their customer service is pathepatic . I had cooler's each and every motor including the fan's motor gone in less than a year. None of their parts are available and they charge hefty amount also . In short bakwaas company and even the bakwaas leadership team and despite escalating to the India Head level they have not shown any concern to respond to my email also . In total a group of thugs and should rename their company to Bajaj Thug Electricals .
Mr S. Banerjee
Mr S. Banerjee
41%
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Pending
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Resolved
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+91 22 2204 3733
+91 22 4128 0000
+91 22 2204 3780
51, Mahatma Gandhi Road, Fort, Mumbai, Maharashtra, India - 400023
Dear Sir,
I have purchased Bajaj Air Cooler, Model TC 2010 dated on 21th April, 2010 from Vijay Sales for RS.4, 780/-. I used it from 21th April, 2010 TO 20th June, 2010 ( i.e two months ) & from 25th March, 2011 To 10th May, 2011(i.e one & half months ) means total used for three & half months only.
Now from 10th May, 2011 it is out order. I gave compalint & your service man visited & told that Its motor is out of order. It should be replaced & its changes is Rs.1900/-.
sir, I purchased your Air Cooler out of many product in the market because of Bajaj Company name & quality in the market. Now I experienced extremely different in quality & service. within three months o[censored]se motor going out of order indicates quality grade of the material & not giving free replacement of the part. I agree one years warranty has passed. But in one year I used three & half month that also you should be consider.
Now I want to request you that kindly arrange to replace the motor of Air Cooler free of cost on sympathy ground & for your company's reputation.
Regards,
Dinkarrao P. Gaikwad
([protected])