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Indian Railways — Refund of Rs. 986/- including Rs.250/- for excess ticket
To,Smt. Mamta Bannerjee
Railway Minister
Government of India,
New Delhi
Sub.:- Refund of Rs. 986/- including Rs.250/- for excess ticket.
Dear Madam,
On 11th April, 2009, I travelled from Bhopal (Habibganj Station) to Gwalior. For this, I had booked an e-ticket and on boarding the train I asked the TT to allot me a seat (senior citizen) as the e-ticket indicated “WL-1” while booking. He told me to come to the adjoining bogie and the said his Boss is there and so he wanted to talk in his presence. For allotting the seat they asked me to pay some money for allotting seat on e-ticket. I refused to pay any amount and asked him to make a confirmed ticket. He told that I will have to pay Rs.250/- as penalty (called Excess ticket). So, he charged Rs. 986/- (i.e. 736+250) for making this 2nd ticket. Please note I was asked to sit on some vacant seat and due to this I could not get even the basic facility of a pillow, sheet etc., although I was travelling after doing the hectic job at the work place. At Bina, another TTC came and asked me to change berth (probably this was my confirmed seat on the e-ticket purchased in advance) and another lady (who was having many sheets and pillows), was asked to shift to my earlier place. I was forced to lodge a written complaint at your office on 29.04.09 (only after waiting for the refund to reach me without making any complaint) and sent both e-ticket and 2nd ticket. (after scanning) but till date I have not received refund of Rs.986/- after a lapse of more than one month. Kindly expedite the process of refunding at your end.
Thanking you,
Yours sincerely
Dr. Shashi Prabha
respeted sir,
yhes is p.vijay kumar, ihad taken the 4 general ticket from secundrabad to repalle with ticket no.79920629, 1 genral ticket from secundrabad to guntur and 1 genral ticket from secundrabad to nadikudhi with ticket no.79920630, 79920631 in secundrabad station. after entering into platform, i requested the T.C. to allot the bhearts for these tickets, he alloted the bhearts and given the bhearts no. 42, 43, 45, 46, 50 and 51 in coach no S6, train no. 320 (delta fast passenger) from secundrabad to repalle. acctuvally he as to take th edifference of the fair only but he collected the amount of Rs.600for 6 tickets, and he had given the 3 vouchers for the Rs.250, Rs.55and Rs.55 only.when my father asked to give the change he refused to give the amount.[ he had collected an amount of extra Rs.240 ]
i hope u will take the action on T.C.
thanking u.
yours sincearly
p.vijay kumar
yhes is p.vijay kumar, ihad taken the 4 general ticket from secundrabad to repalle with ticket no.79920629, 1 genral ticket from secundrabad to guntur and 1 genral ticket from secundrabad to nadikudhi with ticket no.79920630, 79920631 in secundrabad station. after entering into platform, i requested the T.C. to allot the bhearts for these tickets, he alloted the bhearts and given the bhearts no. 42, 43, 45, 46, 50 and 51 in coach no S6, train no. 320 (delta fast passenger) from secundrabad to repalle. acctuvally he as to take th edifference of the fair only but he collected the amount of Rs.600for 6 tickets, and he had given the 3 vouchers for the Rs.250, Rs.55and Rs.55 only.when my father asked to give the change he refused to give the amount.[ he had collected an amount of extra Rs.240 ]
i hope u will take the action on T.C.
thanking u.
yours sincearly
p.vijay kumar
respeted sir,
yhes is p.vijay kumar, ihad taken the 4 general ticket from secundrabad to repalle with ticket no.79920629, 1 genral ticket from secundrabad to guntur and 1 genral ticket from secundrabad to nadikudhi with ticket no.79920630, 79920631 in secundrabad station on 8-3-2010. after entering into platform, i requested the T.C. to allot the bhearts for these tickets, he alloted the bhearts and given the bhearts no. 42, 43, 45, 46, 50 and 51 in coach no S6, train no. 320 (delta fast passenger) from secundrabad to repalle. acctuvally he as to take th edifference of the fair only but he collected the amount of Rs.600for 6 tickets, and he had given the 3 vouchers for the Rs.250, Rs.55and Rs.55 only.when my father asked to give the change he refused to give the amount.[ he had collected an amount of extra Rs.240 ]
i hope u will take the action on T.C.
thanking u.
yours sincearly
p.vijay kumar
yhes is p.vijay kumar, ihad taken the 4 general ticket from secundrabad to repalle with ticket no.79920629, 1 genral ticket from secundrabad to guntur and 1 genral ticket from secundrabad to nadikudhi with ticket no.79920630, 79920631 in secundrabad station on 8-3-2010. after entering into platform, i requested the T.C. to allot the bhearts for these tickets, he alloted the bhearts and given the bhearts no. 42, 43, 45, 46, 50 and 51 in coach no S6, train no. 320 (delta fast passenger) from secundrabad to repalle. acctuvally he as to take th edifference of the fair only but he collected the amount of Rs.600for 6 tickets, and he had given the 3 vouchers for the Rs.250, Rs.55and Rs.55 only.when my father asked to give the change he refused to give the amount.[ he had collected an amount of extra Rs.240 ]
i hope u will take the action on T.C.
thanking u.
yours sincearly
p.vijay kumar
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Smt. Mamta Bannerjee
Railway Minister
Government of India,
New Delhi
Sub.:- Refund of Rs. 986/- including Rs.250/- for excess ticket.
Dear Madam,
On 11th April, 2009, I travelled from Bhopal (Habibganj Station) to Gwalior. For this, I had booked an e-ticket and on boarding the train I asked the TT to allot me a seat (senior citizen) as the e-ticket indicated “WL-1” while booking. He told me to come to the adjoining bogie and the said his Boss is there and so he wanted to talk in his presence. For allotting the seat they asked me to pay some money for allotting seat on e-ticket. I refused to pay any amount and asked him to make a confirmed ticket. He told that I will have to pay Rs.250/- as penalty (called Excess ticket). So, he charged Rs. 986/- (i.e. 736+250) for making this 2nd ticket. Please note I was asked to sit on some vacant seat and due to this I could not get even the basic facility of a pillow, sheet etc., although I was travelling after doing the hectic job at the work place. At Bina, another TTC came and asked me to change berth (probably this was my confirmed seat on the e-ticket purchased in advance) and another lady (who was having many sheets and pillows), was asked to shift to my earlier place. I was forced to lodge a written complaint at your office on 29.04.09 (only after waiting for the refund to reach me without making any complaint) and sent both e-ticket and 2nd ticket. (after scanning) but till date I have not received refund of Rs.986/- after a lapse of more than one month. Kindly expedite the process of refunding at your end.
Thanking you,
Yours sincerely
Dr. Shashi Prabha