[Resolved]  Bharat Gas — Misbehaviour by prop of Tirupathi Gas Service, Bhayandar (E), Thane

Dear Sir,

I, Lav Kumar Chaturvedi, residing at bhayandar (E), Thane-401105, am in urgent need of new gas connection for my domestic use.

In this regard, I personally visited at Tirupathy Gas Service C/o BPCL at bhayandar (E) and requested Mr. J. S. Vaithy, Prop of Tirupathy Gas Service to allot me a new gas connection for my domestic use.

I have been told by him to pay Rs. 4, 500/- towards the new gas connection including the cost of 1 burner and 1 gas cylinder, regulator, pipe etc.

I informed him that I do not require the burner as I have already purchased the same from market and he may inspect the same. I am ready to pay the inspection charges, but he has refused to do the same and said that if you want a new connection then you have to purchase the burner.

I again informed him about the rules of BPCL as provided by the company that "it is not mandatory for you to buy your hotplate from the Distributor." On that he got angry and shouted on me that you go and do whatever you want, new connection will not be allotted to you without burner, this is my rule and he instructed all his employees not to allot me a connection without his approval.

Due to this misbehavior of Mr. Vaithy I haven't been allotted a gas connection till date and am still facing the problem.

Hence I request you to do the needful against Mr. Vaithy and help me to get a new gas connection.

Thanks & Regards,

Mr. L. K. Chaturvedi.
+[protected].
mail - [protected]@rediffmail.com
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Aug 14, 2020
Complaint marked as Resolved 
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Yes. I think this is the only agency in Bhayandar of Bharat gas. Self also forced to take gas burners even though I was having the same.
Self has got double cylinders. But Tirupati gas agency is not registering new refill order till 21 days of issue a new cylinder. After 21 days they register requirement of new cylinders and again takes 15-20 days to deliver the same. In total it takes about 40 days to get another cylinder. Hence there is no use of having even double cylinder.
Some strct action is required against this. Whenever self visit there, it is always observed that so many customers are not happy and every one screaming at booking officer. They are also used to it and dont bouther about any one
sir,
you said that tirupati distributor has done wrong, so, if you give any another P.G person handling good. if there is a proposal like that iam interested to take the formalities.
P.G- post graduate
name: thrivikram reddy
age: 31 years
qualification: M.Sc Computer science with First classs
location: m.R. Palle Road, tirupati-2
cell: [protected] [protected][protected]
e-mail:[protected]@rediff.com
[protected]@hotmail.com

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