[Resolved]  Bharat Gas, Hyderabad — Bharat Gas Delivery Person + Late Delivery

Dear Sirs,
My Customer No.2126 in Bangaru sai Enterprises CC 661819 at Bhagyanagar Kukatpally.
I have already written a complaint to you on 16th of Jan 2010, But there is no reply or any action from your side.
When HP & Indian gas agencies in our area are supplying within 1 wk of booking Bharatgas is taking 25 - 30 days.
First of all they do not even take booking for 15 days after supply.
The staff in office are very rude, arrogant & do not even answer calls properly & disconnect obtrubtly.
When we go there personally they give unreasonable answers & treat us like a unwanted guest.
Last week that too on a festival day gas was over & refill cylinder was also empty.
When I called the agency for refill they have cut the call without any assurance.

Then I carried the cyclinder myself to their office & after a big fight they have given a cyclinder without seal & Bill.
Back in home when I have checked the weight of the cyclinder to my shock it was only 28 Kgs instead of 30.5 kgs.

Incedentally our area being a commercial place lot of street vendors & tiffin centers are using gas. One can see 8 - 10 cycliders lying in their back yard any time.

I strongly feel this agency is selling cyclinders at Black market.

Sir, I once again request you to investigate & take firm action on this agency in order to disipline the distribution.

Yours faithfully,

M.Anbalgan

PH.[protected]


CC: Deccan Chronicle, Enadu & TV9

Hello, I just got transferred my Bharat Gas connection from Bangalore to Hyderabad, and i am very new this city, Now i am staying at Secunderabad near Old Airport Prakash Nagar, But I am not able to find the Bharat Gas Dealers nearby, So please can any one give me the address of Bharat Gas dealers Near to Prakash Nagar?? Please do reply me.

Regards
[censored]al
[protected]

Dear sir,
i am having gas connection in Bangaru sai Enterprises at Bhagyanagar Kukatpally.
i am having single cylinder connection and i order for refill on 07th aug but still they are not given, today is 19th of Aug almost. 18 days, they given commitment of 1 week and last month i fought with delivery boy that he is demanding 15 - 20 Rs. more than actual cost, he is telling that it is delivery charges and i enquired at the same time to office they are telling dont give delivery charges, but they are not accepting, finally i given money because there is no way, he told last month that, next month onwards he dont want to bring my refill and you have to collect from Office only.
Is this way to talk with the customers and in my area almost all people having the same problem but there is no solution for this.
When HP & Indian gas agencies in our area are supplying within 1 wk of booking.
Bharatgas is taking > 20days.
First of all they do not even take booking for 20 days after supply.
The staff in office are very rude, & do not even answer calls properly.


Ramesh
[protected]

this is satish reddy, connection no. 39208668, in revathi star agencies, hafeejpet.

sir,
i have bokked my cylinder and the delivery boy din't gave the cylinder at our home. i called him but he said i have gone. did not responded after my call. he is not responding any more. i have no spare one.


satish reddy,
bachupally,
[protected].