[Resolved]  Bharat Matrimony — WORST SERVICE-REQUIRE COMPENSATION

Address:

Chennai, Tamil Nadu

Dear Sir/Madam, SUBJECT- TAKE THIS AS A BAD FEEDBACK FOR IRRESPONSIBLE SERVICE RENDERED TO ME BY BHARATH MATRIMONY. This WILL BE A BAD FEEDBACK FOR YOUR COMPANY. I availed CLASSIC ASSISTED SERVICE FOR 6 MONTHS -from MARCH 2013 -Under the direction given by Mr. Ram santosh-who has RESIGNED FROM HIS SERVICE LAST JULY 2013 and he NEVER BOTHERED TO INFORM ME THAT HE HAS RESIGNED FROM HIS JOB-WHILE MY SERVICE WAS GOING ON. He did not give PROPER RESPONSE to me that he is going to resign- IMPROPER SERVICE-NO FOLLOW UPS-EITHER BY EMAIL OR BY PHONE. I have paid HIM Rs-13, 000- LAST MARCH 2013- for 6 MONTHS -CLASSIC ASSISTED SERVICE. He told me that HE WILL BE ACTING AS RELATIONSHIP MANAGER FOR 6 MONTHS. BUT IMPROPER SERVICE -NO RESPONSE TO ME. TOTAL MONEY LOSS AND TIME LOSS FOR ME. He has not only CHEATED ME AS CUSTOMER and i am CUSTOMER OF BHARATH MATRIMONY SINCE 2010. I have availed services-in 2010, 2011 and 2012- Privilege matrimony- Service to me was very good. Later this MR. RAM SAN TOSH came to me and approached me on FEB 2013 and told me that he will ASSURE ME EXCELLENT SERVICE. BUT HE CHEATED ME. HE HAS EVEN CLEVERLY DEACTIVATED MY PROFILE THAT HE CREATED FOR ME WITH NEW MATRIMONY ID. MY OLD MATRIMONY ID WAS- M2101090(FROM YEAR-2010, 2011 AND 2012). KINDLY SEE THE BELOW EMAIL FROM MR RAM SANTOSH -FOR STARTING SERVICE FOR ME-AND THE EMAIL HE SENT FOR CLASSIC ASSISTED MATRIMONY SERVICE: Dear Hariharan, For Your Reference i have to give the further details on below Classic Assisted Service. *Assistance will be provided for prospects selected by you, based that criteria *Information and requests can be related to photo, horoscope, contact information, financial status, academic and employment details and references *Information will be provided within 4 to 7 working days *You have the option of keeping your details confidential, while making your requests *Service manager shall understand your expectation and will search profiles exact matching your expectations. *service Manager will act on the feedback given by you against each profile and will also contact the prospects based on your feedback. *An exclusive email will be sent on behalf of the Classic Assisted member by the Personal Matchmaker to all his/her matching profiles. This is a great way to reach to all your matching prospects at one go *Your Personal Matchmaker will take care of all communication from other members to your account and will be keep you informed on Weekly basis *As a special feature of the package, Personal Matchmaker will also handle Matching through personalized star match after both parties have mutually shown interest. *We're reachable on Mobile / Email. *Your Personal Manager will be appointed Senior relationship Manager Mr.Santhosh *For any other quires Kindly call to us Mr.santhosh [protected] Thanks & Regards Santhosh(Chennai, Guindy) Matrimony.com awarded the best PE backed internet company by VC Circle- Feb'2013 Please do not print this email unless it is absolutely necessary. The contents of this e-mail and any attachment(s) are confidential and intended for the named recipient(s) only. It shall not attach any liability on the originator or CONSIM INFO PVT LTD or its affiliates. Any form of reproduction, dissemination, copying, disclosure, modification, distribution and / or publication of this message without the prior written consent of the author of this e-mail is strictly prohibited. If you have received this email in error please delete it and notify the sender immediately. Before opening any mail and attachments please check them for viruses and defect. -THE ABOVE IS THE EMAIL FROM MR SANTOSH-WHO ACTED AS THE RELATIONSHIP MANAGER FOR ME FROM MARCH 2013- BUT THE MATRIMONY SERVICE THAT I GOT FROM HIM WAS TOTALLY IRRESPONISBLE, WORST SERVICE-HE DID NOT GIVE FEEDBACK, NO FOLLOW UPS-NO RESPONSE THROUGH PHONE OR EMAIL. TAKE THIS AS A BAD FEEDBACK FOR BHARATH MATRIMONY AND I WANT COMPENSATION FOR 13, 000- I PAID TO BHARATH MATRIMONY. I CANNOT GO WITH LOSS OF MONEY FOR THE IMPROPER SERVICE -I GOT FROM BHARATH MATRIMONY. I REQUEST YOU TO TAKE THIS FEEDBACK -AS SERIOUS AND I WANT ACTION AND REFUND OF MONEY-RS13, 000- I PAID OR AT LEAST 50 PERCENT OF MONEY-I PAID. I REQUEST YOU TO TAKE THIS MATTER TO THE MANAGING DIRECTOR OF BHARATH MATRIMONY- I WANT JUSTICE OR IF NO ACTION TAKEN AND IF COMPENSATION MONEY-NOT PAID TO ME- I WILL SUBMIT FEEDBACK IN PERSON TO TOP OFFICIAL OF BHARATH MATRIMONY OR MANAGING DIRECTOR OF THE COMPANY. MY MOBILE-[protected]. CALL ME ANYTIME. Regards, Awaiting your PROMPT ACTION IN THIS MATTER AND REPLY AND CALL, Hariharan