[Resolved]  Bharti Axa General Insurance — Asking for extra money otherwise cancelling my policy

Address:

Gautam Buddha Nagar, Uttar Pradesh

Below is the complaint against Bharti Axa genral insurance... I have seen similar complaint in this website. Below is the details of my complaint. Kindly read the complaint starting from below....

Hi All,

I have seen that you will get the mail from Bajaj regarding NCB and I
hope you will understand that I HAVE NOT TAKEN ANY CLAIM.

Further to my complaint I'm attaching the RC of my vehicle so that you
will update your records accordingly and anything else I can do for
you so please call me anytime because I’m totally free for you. I have
no work load like you. Please do not input wrong details again.

Kindly confirm asap whether you have received averything or still
anything you want from me.

[protected] Forwarded message[protected]
From: Mahendra Singh <[protected]@gmail.com>
Date: Fri, 28 Jan 2011 17:15:13 +0530
Subject: Fwd: FPV/I0433468/14/11/D11412 and 77complaint[protected]
To: "gurinder.singh" <gurinder.[protected]@bharti-axagi.co.in>
Cc: "customer.service" <customer.[protected]@bharti-axagi.co.in>,
Sanyukta.[protected]@bharti-axagi.co.in

Hi All,

I’m sending my complaint to noida office as well. This is to inform
you all that Bajaj also sent you the confirmation of his policy that I
HAVE NOT TAKEN ANY CLAIM FROM BAJAJ. Now everything is in your hand so
please revert me asap and another thing for you to provide me the
justification of my wrong details. Provide me the justification asap.
Why you have wrong vehicle number in your details. Who had made this
mistake. Now why you are asking me to send scan copy of my RC. Check
the documants again which I have given you at the time of policy
taken.

Kindly check your mails for NCB decleration and provide the information asap.

Call [protected].

[protected] Forwarded message[protected]
From: Mahendra Singh <[protected]@gmail.com>
Date: Fri, 28 Jan 2011 16:05:08 +0530
Subject: Fwd: FPV/I0433468/14/11/D11412
To: gurinder.[protected]@bharti-axagi.co.in
Cc: customer.[protected]@bharti-axagi.co.in

Hello Gurinder,

I’m raising this concern to you because the service is totally
unacceptable. Kindly refer below mail trail for further details.

I have discussed with Bajaj NCB declaration department and they
advised me that provide us the e mail ID of person who is taking care
of NCB so that he will send the confirmation of NCB that I HAVE NOT
TAKEN ANY CLAIM FROM BAJAJ POLICY.

I really appreciate the service given by BAJAJ however I’m very
dissapointing with the service given by BHARTI and I’ll not tolerate
this kind of service. Kindly provide me the e mail ID so that I can
ask Bajaj company to send the NCB decleration directly to you.

Provide the e mail ID for receiving mail from BAJAJ.
Bajaj policy number:- OG[protected]-00007087
Details of BAJAJ Office:-
1 DLF Industrial plot
2nd Floor Moti Nagar
New Delhi
30613531
30613558
Kindly contact Amrish on the above number for NCB declaration and for
any further details.


[protected] Forwarded message[protected]
From: Mahendra Singh <[protected]@gmail.com>
Date: Thu, 27 Jan 2011 17:04:52 +0530
Subject: FPV/I0433468/14/11/D11412
To: customer.[protected]@bharti-axagi.co.in

To
The Higher Authority

I’m writing to you regarding the letter received from your side
mentioning that I have given you the wrong NCB Declaration. I have
called your customer care for this query and they have provided the
information regarding the same and also I have found that you have
wrong vehicle number in your accounts now your executive ask me to
send the scan copy of the RC of my vehicle. It’s OK. I’ll send it to
you otherwise this will create a problem to me in future. I have a
question that you have send me the letter that I have given you wrong
NCB declaration however I don’t and now what will you do to yourself
if you have updated my wrong details in you account. I’ll send you the
mail regarding my vehicle number and confirmation about wrong NCB.
Another thing is that you have provided me 15 days for this procedure
as you have mentioned that you will cancel the policy after 15 days
and will retain third party premium as a third party policy. Do you
think this is feasible? You have taken wrong information from my
documents so this is your responsibility and you have to suffer why
should I suffer with this and another thing that I have taken 1st time
your insurance and the services given by you is in front of you only.
If you are not capable to given service then I request you to stop
making fool of customers. I’m very very disappointing. I have checked
with Bajaj customer care[protected] and they have confirmed that I
do not have any claim on policy number OG[protected]-[protected]Bajaj
policy number) now tells me what I will do for you….. It’s totally
disgusting that you are creating a mess in my policy and in future
I’ll not ask anybody to take Bharti Insurance and please ask your
executive who had entered my wrong details. You do not have eyes or
mind before input wrong details of customer. If you think that you are
giving better services then others, then call me asap because I don’t
want any delay in this issue and I do not have free time to given you
for a nonsense issue. Take the typing test of the executives at the
time of interview so that they will not do this mistake with other
customers.

Now please explain who is the responsible for this ISSUE. Kindly
revert with the positive answer. Do not think that I’m the only
customer if you loose but think that how many I’ll make awake before
taking and Bharti policy. Kindly contact bajaj for further details and
confirmation that I have not taken any claim.

I HAVE NOT GIVEN YOU WRONG NCB DECLARATION.

My Details:

Mahendra Singh
D-96 Sector-56
Noida U.P. 201301

Bharti Policy number FPV/I0433468/14/11D11412

Bajaj Allianz policy number OG[protected]-00007087
Vehicle number UP 16 K 6760
Engine Number 363928
Chasisi No. 4187565
Office details: C-31 2nd Floor Sector-2
Noida U.P. 201301
Contact no. [protected]; 4322974; 4322975

Kindly confirm on above numbers from your side so that you have better
proof that I HAVE NOT TAKEN ANY CLAIM.

Regards,
Mahendra Singh
[protected]