[Resolved]  Big Bazaar — SPLIT A.C.1.50 T

To
THE STORES MANAGER
BIG BAZAAR, SAHARA MALL, HAZRATGANJ
LUCKNOW, U.P.
Sub: Complaint, Air Conditioner, 1.50 t
D/sir
This is for Ur kind information &necessary action to get it resolve within specific time frame [10-15 days]
As early as possible, bellow are the details
Split a.c. 1.50 t, KORYO
Model-KSI 18 GR, SR.NO.-GRKSI 18B07D70867
Cash memo no.T36/32000 dt.[protected]
Purchased from BIG BAZAAR, SAHARA MALL, LUCKNOW, U.P.
1st complaint was lodged on Marh-2009 checked and reported that its indoor unit is out of order [blower &electronic card both]
Then after, several repeated reminders are given, every time same false promise/ reply is given [within 3-4 days it will be rectified]
But till date[protected], it is vain. Kindly do need full within specific time frame, otherwise we are bound to go to consumer Court, there after, entire livelily will be your’s
Postal address—
SHYAM BHARDWAJ
MD-1/253, SECTOR D-1 LDA COLONY KANPUR ROAD LUCKNOW-U.P.-226012
Email- shubhshubh.[protected]@gmailcom.
With regards
Shyam Bhardwaj
for SHUBH SHUBH ENTERPRISES
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Aug 14, 2020
Complaint marked as Resolved 
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Customer Care of Big Bazaar
Sir,

I have purchased a Split Air conditioner during the month of August 2009 from the Big Bazaar, Guwahati, but unfortunately the Remote of the A.C. is not working since March 2010, within the guarantee period. Than I discussed with the customers care of big Bazaar, Guwahati Branch for its replacement. But due to non availability at their stock, they have directed me to produce the same at service centre. Accordingly, I have registered my name for its repair in the service centre at Guwahati. Meanwhile, the authority of the service centre has informed me that the availability of the Remote will be intimated to you through your phone no. In the mean time the summer season is over, verbal reminder has been placed to Mr. Nayan Gogoi, the respondent of the said remote, I tell him that, I am agree to pay
for a new one but the result is a “Big Zero”. There is no assurance of new supply also. The Hot season is over and the Air Conditioner is helpless without your remote. This is pathetic to my family.
I would therefore, request you kindly to arrange a remote for the next season,
against CASH ON DELIVERY so that the A.C. can be utilized properly. Necessary particulars of the AC are as follows:-

SENSEI Split Air Conditioner (one Ton capacity )
Model No. SSI 12AB – N, Capacity 12, 000BTU/N, Power---- 1170W,
Discharged Pressure --- 2.7 Mpa.
Wanted the Remote “Case on delivery” system at the following Address: --

Mr. Jibon Baruah
Care : Mr. Prabhat Rai Baruah
Land Mark :- Near Gonesh-Guri Fly Over,
Hengerabari, Sankardev Nagar Path
Pin :- 781006, House No. - 12
GUWAHATI, Assam.
Contact No.[protected] and 91-[protected]
Mail add.—[protected]@rediffmail.com

Your reply is requested honestly. Yours faithfully
Jibon Baruah ( Customer )
Guahati Assam

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