[Resolved] Reliance Broadband — Bill Plan Change | |
Hi, I have been using Reliance Broadband for over 4 months, and I have requested them for Bill Plan Change on 7 Sept 2008. The turn around time promised is 7 days, ie by 14 Sept 2008. However, the plan isnt changed and everytime i call them in this regard, I'm receiving the reply that as the time has already crossed, they cant promise the time limit any more, and the bill plan change will be done ASAP. But still the issue is not resolved, and even the supervisor escalation is of no use. The service request number is 75397023. Let me know the direction to be taken in this regard. Regards Malli Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 3 Comments | |
Comments
Hi,
Last time i request to change plan and Reliance promise me to execute this request in 2 working days. and you wont beleive they took 20+ days.
Again four days back i requested to change plan and this is happening again. still my plan is not updated dont know. what i think they change plan on bill cycle dates.
But they do compansates the amout on request. little bit relief if you bill of higher amount.
Last time i request to change plan and Reliance promise me to execute this request in 2 working days. and you wont beleive they took 20+ days.
Again four days back i requested to change plan and this is happening again. still my plan is not updated dont know. what i think they change plan on bill cycle dates.
But they do compansates the amout on request. little bit relief if you bill of higher amount.
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
Reliance — plan change
My monthly rent comes to Rs 450 but my usage is very less so try to guide me with the least rent plan ... waiting for the reply from ur side ... thanx Shefali