[Resolved]  Blackberry — claim for technical defect into handset

Address:Ahmedabad, Gujarat

i have blackberry curve 9380. since i have purchase handset, it been to service center 4-5 times. but still there is no solution. my handset is having problem of automatic reboot for continues half an hour or more than that. there is scrach on my keypad that's why company is saying we cant help you but the fact is that there is no connection of scrach with the actual problem. Because the problem is that the handset is getting reboot continously and it is technical problem which cover into company's warranty. and my handset is under warranty. i have already spend amt of Rs. 16000 for handset and its been only 1 year or so and my handset having this problem. they are asking me for Rs. 5000 for this solution but when my handset is already under warranty why should i spent a amount of same. so kindly please help me out and get some solution for me. either help me out for amount i have spend on handset or else replace my handset. i shall be expecting your positive response. thanking you...
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Aug 14, 2020
Complaint marked as Resolved 
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i have attach related documents.

blackberry service center address is written in photos attach. kindly please take your action soon.

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    Ahmedabad
    Gujarat
    India
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