| Address: | South 24 Parganas, West Bengal |
I was a BB fan till yesterday, when I received a ridiculous mail from them on account of my first encounter with them regarding service. I am one of the unfortunate users whose Curve 9300 had an inherent problem with the freezing track pad. After trying a number of ways like removal of battery and OS reloading, I finally handed it over to the Kolkata Service Center, it being under warranty.
I received this reply:
"The handset is irreparable due to liquid damage. The handset will not be considered in warranty. The handset can be repaired on chargeable basis,the estimation of the repair/replacement is Rs. 12,757/-"
The problem has been there from almost the very beginning and the original cost of the phone was 13,000/- when I bought it...
I really don't have much to say after this... just terribly disgusted!! Was this information helpful? | 
