Blackberry — extremely bad service

Address:

Gurgaon, Haryana

i think this is very important to share.My blackberry curve suddenly showed a white screen.i gave it in the blackberry centre at sikanderpur,gurgaon.They told me that ill get the phone back within 7 working days.I got a call from them after 10 days saying that the phone has out of warranty physical damage that cannot be repaired and iw ould have to pay 80% of the phones price.anyway i decided not to getit repaired by paying so much.I was called to take my phone back after "2 WEEKS".i went to collect my phone and when i inserted the battery to switch it on,what i saw really hocked me..It had a broken display(very visile) and black patches on the screen ,which was not the condition i submitted it in.They kept teh phone for 2 weeks .broke the display or caused whatever damaged to make it look like an out of warranty damage..My job id is GUR/BB/12/01101.And i have also noticed that blackberry is doing this to a lot of people lately.I hope this doesnt go unnoticed.This is extremely pathetic on blackberry's part considering they are one of the leading and trustworthy companies in India and this is how they fool their customers.