Blackberry — gprs top up issue

Address:

Bhopal, Madhya Pradesh

i am losing money regularly from my balance, cause no coordination is there in between of idea ( my connection ) and blackberry ( my device), i had taken unlimited 399 regularly from BBM but instead idea is cutting money on miscellaneous usage parallely, i have tried calling them many times, but they don't value comments, and is humiliating talking with them . its like they want me to understand that they don't want customers to call them and waste their time and we as customer are totally free and calling to annoy them. this was moreover with idea but also blackberry people were Also not up to the mark. u say to contact idea for the deductions made and they say it is u who will correct, whatever, i am fed up of calling so many times and still nothing happens ( waiting on ivr reptdly. is annoying and after that the attender drops the call thinking no one unerdstands). god knows this complaint will be taken care or not, you can see all the call details, and try to check the conversations. ( i will provide my cell no. i[censored] repondd ) [protected]@gmai.com Regards, Kapil