| Address: | Mumbai City, Maharashtra |
Redington service centres are useless and cheats.Very recently I had a problem with my trackpad and one more key of my blackberry 9700.Except that everything was fine till than.Now I received mail from them stating that there is a water damage.Now they are giving me back phone which is not at all in a working condition.And I am not able to start it as well.I could have repaired it outside the street side repair shops are much more genuine than these guys.But now they have in the name of servicing have damaged my handset. I have not taken it back and have told them to give it back in the same condition I have submitted. But they have denied. I am now taking route of consumer forum and other social networks and blackberry office to complaint against them till I get my handset back in the same condition or compensation for the same.
Kindly help me if anyone have some other better option to sort this out. Was this information helpful? | 
I was using this hand set(blackberry 8520) very carefully. The handset not wet or fell down so that there is no point of liquid damage. Fist time I submitted the handset them. They said that the software problem, there is virus in software and no date record then they take 4 days and after four days they hand over the hand set. When we start the hand set was showing the same problem then we submitted again they said that it will come after 15 days, when we contacted the service centre. They said that it is liquid damage. I am not able to understand that how will the possible that liquid damage. Please Clarified the mater the hand set is under warranty / guaranty period. Please take necessarily action.
Thanking You