| Address: | Mumbai City, Maharashtra |
Respected Sir/Madam,
Recently I went to the Blackberry Service Center located at Dadar and gave my phone Blackberry 9780 for repair on 11th June 2013 of which Work Order Number - DJD/BB/13/04001, Case Id - BN0039187. I submitted my handset at the service center and was told will receive my handset within 8-10 working days but i got a mail from Blackberry within 2 days in which it was written that my handset is ready for delivery. I collected my handset on 13th June 2013. After using my handset for few days again the same problem started repeating, for which I again went to the service center and have submitted my handset on 18th June 2013 of which Work Order Number is DJD/BB/13/04198, Case Id is BN0041465.
I would request you to please REPLACE my handset as I have given the handset for repair more than 5 times. Such a Poor Service is not expected from a reputed Company like BLACKBEERY.
Hope you would consider the above matter and give a sigh of relief by REPLACING my handset.
Yours Truely,
Harshal Karania.
+91-[protected].
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