[Resolved] MTNL Mumbai — Broadband Connection fault

[Resolved] MTNL Mumbai — Broadband Connection fault

C Chirag Indrajit Shah from Mumbai, Maharashtra

Dear Sir/Madam, My Telephone no 28988872 having Broad Band Connection since last 15 years, since last four weeks ( more than 26 Days), it has frequent disconnection , I have called up 1504, they adviced me to book MTNL complaint no 198 & their person should be there in house to repair or check Modem.I have booked complaint both on 198 and MTNL Borivli Shimpoli office telephone number.every time, some one calls up me ans asking me status of the connection, but no proper connection done & no one came to my house Please advice now with no coonection or frequent disconection, my work is getting affected Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

pranavs

from Mumbai, Maharashtra

My landline no.is[protected] & i am facing lots of problems while using broadband, my connection is weak, it takes 2-3 minutes to load a page, also my downloading & uploading speed has been reduced to 30 kbps while my plan is of 256 kbps.
I had complained in mtnl office which were nearest to me & from where i had taken the connection but still they had not solved my problem, they also suggested to complain on 1504 & 198 customer cares numbers which i had done & it had been 2 days still there is no feed back to my problem.
I want solution on my problems & my issues should be solved by mtnl.