BSNL - Vasantha Communications Pvt. Ltd. [VCPL] — New Broadband connection booked on 13-July-2009- Not given so far

Dear Sir/Madam,
i am working with a Well Known IT Company, previously i used to connect to office and conference calls from my Airtel Broadband connection. i came to know about the offers by BSNL shoppe ( 10003-Vasantha Communications Pvt. Ltd.[VCPL], T.Nagar I, Opposite Kamaraj Arangam, (DMS)229, Anna Salai, Chennai-6. Ph:[protected] camp.

I booked the connection on 13-July-2009 from a representive (Nickson Raj(BSNL) : [protected]). i tried reaching him and the above mentioned BSNL Shoppe to know abt the status. since during booking as per plan, they told that it will take 3 days to install Telephone connection and after that within 3 days you will get a broadband connection.

But so far, i tried with them and found that only on 29-July-2009 only they registered my request in their account. so because of this finally from saligrammam BSNL exchange they fixed telephone connection on 5-Aug-2009, but the line is not up/active. they told by today evening you will get a call from BSNL to activate ur line and they will give u the telephone no alloted for you.

But so far, nothign is happened, i checked with saligramam BSNL branch for the same, they keep on telling the same story today the line will get up and after that within 3 days you will get a broadband connection.

Based on their advice, i have surrended my Airtel connection before 21-July itself and i dont have any access to internet to work from home.

because of this i am totally affected in stress and returning from office not in regular time. personally i am affected mental disturbance and lost my working ability..

Please do me the favour to get it done at the earliest and they should pay amount for my stress and mental strain caused by them.