Its been 3 long months since my bsnl phone is dead. I only use the phone for my broadband line. Registered numerous complaints over the phone, visited two of their phone exchanges. Nobody can tell a time by which by phone works again. i have 2 phone bills each wanting me to pay for the period the phone didnt work
To call or register any of the complaints, one has to call a 1-800 number which only works through a BSNL phone. I am an employee and i never get enough time to visit BSNL officials on working days.
finally i got tired and set out to look for an alternate ISP finally i found SIFY (which already is infamous)
i called up their number and guess what.... its dead too and its a BSNL phone, sure.. they do have an alternate number 1-800....
a phone line is dead for 3 months and now they want me to pay for that period just like i did in august 07 when the phone was dead for 25 days and i had to pay for the full month.
I am completely lost with BSNL's broad band on demand.. If only they could take a minute out of their lives and put themselfs in customer's shoes..
BTW my number is 91-40-24222440 (oh yeah.. its hyderabad all right)
two days ago my phone went dead. i lodged an electronic complaint immediately. the complaint number is 290. after two days also no action has been taken and my instrument is continuously showing 'in use'. no one's picking the phone at the office also. complete harassment and negligence of duties on the branch's part. please take action.
This is to inform you that my landline No 23431098 has not been working for the last 12 days. I have repeatedly called complaint number 23431100 and only response I get is it will be corrected in the next 2 days. I have been given a complaint number 0836.
MY PH NO IS 9426310854.AFTER GIVING ALL PROOFS NEEDED ON
2nd JUNE 2008;HENCE COMPLETING ALL THE FORMALITIES IN MY
MOBILE INCOMING FACILITY IS ON .BUT OUTGOING FACILLITY IS
NOT THERE.ON CALLING CUSTOMER CARE CENTER 0N 6 th JUNE
THEY SAY THAT PHONE WILL WORK WITHIN SHORT PERIOD.WE
WANT TO KNOW MEANING OF SHORT PERIOD.
we are doing business of Raw Cotton. our ginning factory at Dhrangadhra station and the BSNL provide us Tarang and LG wireless phone. our pupose is Fax only but its not working since 2 years. we fed up with complain and all these but BSNL officer said we cant help you. they try once but still not working. they dont know the resone also. they clearly said we can not start your fax line. they are helpless.
What we ll expect more from Goverment. I hope Privet company will start fax services.
My phone no. is 25434996. I want to sift my phone from my old resi. to new resi. and I have already give the sifting form at Dhorbazar exchange on dt. 7/07/08. My both address in Bhairavnath road. when i went for submit sifting form, staff was buzy on personal call. after 45 minuts she received my application & talk very roudly. After that one week when i called for to know the status of my application, every people give me an anothor number which is mention below. and nobody give me a proper answer. today is 18/7/2008, after 12days gone my phone is not sifted.
1500 / 24323400 / 25462276 /25462276 / 25463020 / 20174300 / 25322300 / 25463940 / 25435858/
above No. is given from your department.
My phon no is 25322139, now i have taken your sulabh plan but when i dial out of ahmedabad city at that time reply by your exchange " ALL LINE OF THIS RUTE IS BEASY YOU DIAL AFTER SOME TIME.
This answer is every & each time ripit, what is this problem in your chefher plan or cheatter plan give me reply, It is not good for common piple, When i want urgentli tray to dial what can ido? I think this is cheatting with common peopel so please give me adevise for your other hoest plan.
Our landline phone no. is 0120-2629526
Our phone is not working from almost 10 days and if some day if it works OK then after 3-4 days it again goes out of order.
We filled complaint regarding this problem several times through telephone and personally also but to no response...
Thats why I am complaining about the problem through this channel.
Kindly do the needful as we got hopeless complaining...