[Resolved]  BSNL Broadband Service — excess billing for broadband service which is not working since past two months

BSNL Broadband — no bill

i was take a bsnl brondband wi-fi connection in july 2008 so many reminders of bsnl local office but till date iam not receiving a bill
i says i will not afford heaving bill but his not responce me
please solve my problem either i will disconnect my bsnl brondband connection

BSNL BROADBAND SERVICE — excess billing

Sir,
i'm using 500-home plan, which has a free usage of 2.5GB.my total usage for the month of Oct. was 2.25 GB(<2.50GB) as per their listings.yet i was charged for extra 714 mb usage.now how can that be possible.now i have to pay them Rs.571 extra.please help me to find a way out and suggest me my next course of action.

BSNL — EXCESS BROADBAND BILLING

WRONG BILLING OF BRAODBAND USAGE

My consumer #[protected]
Portal ID: mur[protected]

I have applied for plan change from 500C to Home UL750+. Someone from BSNL called and said it is change with effect from 1st, July. Portal site was not working properly on 1st and 3rd. We started using the net maximum. Now, when the portal site started working, it is showing all the usage as chargeble and my order shows
Order Type: Plan Change
Plan Name: Home UL 750 Plus
Order Status: Open

We dont understand and we request you to change my plan wef 01-07-09 and not to charge for any usage.
My Cell #: [protected]
Please respond, i am writing this with lot of hope.

Mursitha

BSNL Broadband Services — Excess Billing

sir
i use the telephone no 24761621, the bill dated 10/08/09 contains the broadband usage as 3000 MB but when i checked in the bsnl portal website it shows only 1400MB i have enclosed the excel file that show the details of the usages. pls look into this and take necessary actions.

BSNL Broadband Services — interupted services

my broadbad connected with my fixed land line no is 24336621.
its comes under Bruipur Telephone Exchange.

i am facing interupted secvices and harrashed by th elocal authorites.

sir
my i have landline net 125 per month plan, tere is high charges of billing in instllllation and other shages of servicetax 221 and no spsfication detail of my installlation charges, my tollal bill for 7 aprl to 21 is rs 2688 will u help me out

Myself,Shuvajit Bharati,a BSNL customer.I have got an excessive bill for Apr+may period against tel no.[protected]Rs 5314/-).I registered broadband order on 31-3-10 at Panihati tel exchange.I got the bb service activated on 13-4-10 & through BSNL site I came to know that:(Following is the statement from the BSNL site)

Extension of Promotional scheme allowing “15 days Unlimited Free Download” to the New customers Registering their Broadband connection upto 15.04.2010.

• All the customers registering their new Broadband connection till 15th April 2010 under any BSNL Broadband Plan o[censored]p to 2Mbps speed (limited/unlimited) shall be provided unlimited free download at 2Mbps for first fifteen (15) days , irrespective of the speed of the plan applied for.

• The customers applying for Limited Plans shall not be charged for their download for first fifteen (15) days of activation of their Broadband connection and those applying for Unlimited Plans with download speed less than 2 Mbps shall get the benefit of increased download speed upto 2 Mbps.

Now the matter is bsnl has charged my download usage for 25-4-10 though my 15 days offer should end on 26-4-10.This is ridiculous.
When I contacted AOTR/Panihati I was suggested to pay the huge bill.What to do with BSNL???I need the broadband service..

BSNL Broadband Services — Slow and error message 64

Sir,
I have broadband connection at my residence 72,Rd 8, Banjara,Hills, Hyderabad-500034.to my LL 23351914. The opening of the sites is very slow and usually ending with error-64 message. Please arrange to rectify the same immediately
KameshwarDR

i try to fill registration form for online landline billing but it shows error in password .i call on many customer care numbers but noone give me good response. noone has any answer and everyone give me some other numbers to call.so what should i do?

BSNL Broadband Services — NO BILL STATEMENTS

RESPECTED SIR I AM KSCHITIJ GUPTA FROM LUCKNOW GOMTINAGAR I AM FACING SEVEAR PROBLEMS ABOUT BILLING.I GOT LAST BILL IN SEPTEMBER AND AFTER THAT BSNL COMPANY DIDNT ALLOWED ME TO CLEAR MY NEXT BILLS BECAUSE THEY SAID THAT YOUR FURTHER BILL IS NOT GENERATED THATS WHY I AM SO FRUSTRATED AND HAVING LOSS BY GOING SO MANY TIMES TO BSNL OFFICERS FOR THE COMPLAINT SO PLEASE HELP ME IMMEDIATELY OTHERWISE I AM SERIOUSLY GOING TO CONSUMER FORUM COURT TO TELL ALL THIS MATTER IN A SERIOUS MANNER. MY MOBILE NUMBER IS [protected].

Sub. – for bill of Feb.2011 & March 1, 2011 and adjustment of extra amount paid on 01.03.2011.
Sir,
With due respact, i want to say that i have Land Line Phone no.[protected] with Broad Band Home 500 Plan, in which free download/upload is 2.5 GB. I regularly received bill and made payment upto January 2011.
In February 2011 i did not got bill. I got hand made bill from Deoghar Exchange Office with arrear dues of Rs. 2682.00 only(Rupees Two Thousand Six Hundrad Eighty Two only) on 01.03.2011. I have paid the demanded amount on 01.03.2011.
According to B. S. N. L. Portal on Intrenet, my used units (GB) is –
Nov.[protected].843 GB
Dec.[protected].89 GB
Jan.[protected].16 GB I have not used phone in these month for long period.
So, please varify the total uses and give me bill for which you have charged that amount. If i have deposited in excess, then i shall be thankful if you will adjust tha amount.
An early reply is solicited.
Your’s faithfull

Dr. Shilwant Kumar Sahu