BSNL Calcutta — Disconnection of landline | |||
The BSNL raised bills without providing any service to land line number 24345295, which was under MANIK JOD scheme having BROAD BAND connection. In 2010 I have submitted a letter intimating that BSNL can not demand any charge for the period for which they did not provide any service and requested them to disconnect the land line as I was disgusted with them for nonattending my repeated requests to get proper service. Subsequently, I have taken TATA PHOTON + which is doing well. The BSNL today on 25/12/2011 served me an SMS to the effect that I am to pay the dues for the MANIK JOD connection. Was this information helpful? | |||
 1 Comment | |||
Comments
The complaint should have been made immediately and docket number should have been taken. If the problem persists repeatedly you can approach consumer courts for redressal. Before that you can approach the PRO of BSNL for redressal. The BSNL is having staff in plenty to maintain the consumer redressal.
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