[Resolved] BSNL Cellone — FORCED CHARGING OF CALLER TUNE

[Resolved] BSNL Cellone — FORCED CHARGING OF CALLER TUNE

N NAGENDRA CHATURVEDI from Delhi, Delhi

I have a cell one mobile no. [protected]. However despite my repeated complaint to the customer care jhansi & Agra. My caller tune service are being charged for last the 03 month while i have never consented for this. I have sent messages on 56700 for numbers of times but it says "YOUR REQUEST IS ALREADY PENDING". Neither I am being given facility discontinue or continue this facility for the last three month. On personel contact with BSNL customer care office at Jhansi & Sanjay Place Agra they have provided no. [protected], [protected] respectively but these two phones are not working. One Mr. malkeet Singh having mobile no. [protected] at customer care Agra has taken my complaint for the needful and further suggested to different higher officials no. [protected], [protected] but none could redress my complaint till date. Kindly bring this fact to your senior officials who ever is compitant for this redressal and advice accordingly to me. Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

M.VIJAYA KUMAR

from Hyderabad, Telangana

I am a cell one post paid holder.No.[protected]. I want some caller tones. Pl advise me how to get. I want here and then chose.
Thanks.

kiran manohar

from Bengaluru, Karnataka

Yes.you are right.Bsnl is sick.They are gone mad.I also have this problem.But in an another way.I have been charging for my bsnl tunes for 2 months even after the deactivation of the caller tunes.

Amit

from Jodhpur, Rajasthan

Bad Networking

jagmohan singh

from Mangalore, Karnataka

I have a cell one mobile no. [protected]. But i have lost it in during on the way. I have applied for another SIM. I got. But the SIM is being not activate. After complaining there is no result. I got the SIM(No.[protected] dated on 21/06/2008.
But still my SIM is not being activate.
So, I am suffering mental tension.

I am requesting you to look into this matter.
I got the complaint no.[protected].

Pl response my mail.
Otherwise i will take necessary action.

Thanks,

Jagmohan singh

ganesh dhakharia

from Delhi, Delhi

sjjjkkkkkkkkkkkkkkkkkkkkkkkk

R.Sudhaker

from Thiruvananthapuram, Kerala

My mobile no.[protected].Basically I'm from Tamilnadu and during my stay in Mumbai lost my mobile.I didn't have noted my SIM no.
Can I apply for a duplicate SIM without knowing the number.I request to hlep me out in this matter.

Thanks,
R.Sudhaker

valli

from Madurai, Tamil Nadu

to deactivate caller tune plz follow this method

"Sms BT DACT to 56700 to deactivate service"

after snding you will receive this messge stating

" your request has been recived. the bsnl tunes service will be deactivated on your BSNL Phone with in 24 hrs"

all my wishes
www.dearchennai.com

manikandan

from Chennai, Tamil Nadu

I am using 500+ BSNL Broad Band Connection. I am not able to access the iccibank website. Bsnl people should look into and solve the issue.

kinderbir singh

from Bathinda, Punjab

codes

ankit shringi

from Delhi, Delhi

sir many of the times my messages are not send to any of the mobile no's. there is a write up note on my mobile screen... "message sending failed" always.although i have proper balance and validity. what is the reason of this happening. plz send me proper and satisfactory reason about that.

my mob no. is [protected].

vincentsj

from Mumbai, Maharashtra

how can i activate DND service on my bsnl prepaid connection

vincent

prakash77

from New Delhi, Delhi

i am Prakash Bhatt ([protected]). i am unable to deactivate my dialler tone from my prepaid BSNL mobile. i therefore request u to kindly get it deactivated for me. ur customer care service is always out of reach.

Thanx
Prakash

datta

from Bengaluru, Karnataka

[protected], hi, this is my number u had given bsnltune, so deactivate this bsnl tune because when i had called to 56700 & customer carer didn't respond me poperly so i had done mail to you..., pl pl please deactivate the tune for this number

Vinod K

from Chandigarh, Chandigarh

I have a cell one mobile no. [protected]. However despite my repeated complaint to the customer care Chennai. My caller tune service are being charged for last the 02 month while i have never consented for this. I have sent messages on 56700 for numbers of times but it says "YOUR REQUEST IS ALREADY PENDING". Neither I am being given facility discontinue or continue this facility for the last three month. Kindly bring this fact to your senior officials who ever is compitant for this redressal and advice accordingly to me.

Sathya Saravana

from Jodhpur, Rajasthan

Yesterday I got a call and I was informed of the caller tunes, I was interested and I did according to the instructions and after few minutes, I got an SMS from 56700 and it read BSNL Tunes subscribed successfully and you have been charged Rs. 20 for your BSNL Tunes request and again I got an SMS from the same number saying that you have been charged Rs. 12 for your BSNL tunes request but till now no Caller Tune has been set. Now I have really lost interest in this, so please deactivate the tune for this number [protected]

jatin

from Kapurthala, Punjab

i wants punjabi hello tones

jatin

from Kapurthala, Punjab

P.Subramanian

from Jalakandapuram, Tamil Nadu

my number is [protected], please deactivate my hello tune... i tried thrugh customer care no response..

Anson

from Chennai, Tamil Nadu

sir i am anson i am using bsnl student plan prepaid no. the no is [protected] now i want change my plan to general excel. so many time i try through customer care but no response so pls take necessary action to change my plan

swarna

from Delhi, Delhi

can u plz deactivate caller tune of bsnl no [protected] soon.