[Resolved]  BSNL Customer Care — network,service related,customer care

Dear Sir,

My cell no is [protected]. My problem is without my knowledge Rs. 20/- has been deducted towards subscription of monthly Islam devotional service. I'm Hindu so it is clear I can not choose Islamic mantra. It has been activated by mobile portal no. 1255020. requesting you to remove this service from my cell.

hope the same will be done immediately.

regards,

rajat majumdar

Dear Customer Care,

I'm surprised that without my knowledge Rs. 20/- has been deducted towards monthly subscription of Islamic devotional message - for ur information I'm HINDU & I don't prefer Islamic message or songs, hope the said services will be deactivated from my set. My mobile No is [protected].

Pl. do the needful at the earliest & in future don't add any types of services in my Mobile connection.

Hoping your good support for all time.

Thanks & regards,

Rajat Majumdar
Cell No. [protected]

Pl. deactivate Islamic devotional service from my set - my no is [protected]

my name is prashant singh. i have taken a new prepaid connection of bsnl on 20th sep2010. ([protected]) . i have activated a gprs pack in my nuber of rs 98. bt whenever i use gprs service. balance is deducted in unusual manner. for eg. if i used 4 mb data, then 50-60 mb will deduct from my gprs pack. its not charging correct data that i used...i already made complain against that. but no response i got so far. hence i request you to please check the same and awaiting your reply soon.
THANKYOU.

Dear sir,
I have been your customer for past few years in BSNL broadband I’m very happy and satisfied your service but now I would like to cancel my broadband connection because of God plan (Games). I was got call from BSNL 7 months before from Mr.Sunil, He said free games plans are available in the sight so he insisted me to install in the system. I also done the same thing as per his guidance and I was not using it so for, but still I’m getting the bill every months with the charge in the name of GOD plan. I’ve paid for all the 7 months I informed many times to your customer care & Mr.Sunil He told me to deactivate the from the system even though I deactivate from the system still they are including the charges of Rs.200 in the name of GOD games plan.
I’m very much dissatisfied because of these issues & I really would like to cancel my network connection.

Will I get my refund amount?
My consumer no: [protected] Bill no: [protected]

I request you to revert me back.

My mob no: [protected] / [protected]
Email: Johnson.[protected]@yahoo.com / [protected]@yahoo.co.in

hi this is kush my bsnl sim blocked ask puk code. my num [protected] plse inform me

I recharged my mobile(M/No. [protected]) with STV 158(No. 240509 & Ref. No.[protected] on the last 24/11/2010 at 01:47:21 PMbut I havenot been intimated with sms regarding the validity. Please suggest how can I know about the validity for 90 days.

From: Indra Rongphar

Sir,

My number is [protected] and since the past month balance is deducted without any reason. I have lost a lot of my account balance like this. Customer care executives are not attending to the same. Kindly look into the matter and solve the problem ASAP. Please credit the balance you have uselessly deducted.

Sir,

My number is [protected] and since the past 1 month, balance is deducted from my account on a regular basis ranging from Rs.5-30, without any calls or messages or services. Kindly stop this ASAP and credit the same in my balance. Customer care is not responding for the same.

Thanking You and expecting results soon

hi, this is shaik shah vali n im 3g custmer. i m forgot my user ID and Password for using internet in my mobile and PC, n im unable to find u people through-[protected], and 1503 because u people are so busy, i tryd to reach u through mobile from last one week. Can u pls provide me the soluation ASAP. Pls find my contact no.[protected]

SIR, MY NAME IS VIJEASH KUMAR. I AM USING BSNL SINCE AUGUEST. I HAVE FACED ONE PROBLEM SINCE YESTARDAY. THE PROBLEM IS MY OUT GOING CALL FACILITY WAS DISCONECTED. SO PLEASE KINDLY SLOVE MY ABOVE PROBLEM. MY MOB NO IS [protected]. HENCE I REQUEST YOU TO PLEASE CHECK THE SAME AND AWAITING YOUR REPLY SOON.

We have a BSNL broadband connect with number-[protected]. This falls under the DUMDUM judriction of BSNL, and the connection is in Narayanpur, R-Gopalpur, rajarhat, kolkata. every now and then our phone line is dead and we keep getting monthly rental bill even when the conection is down. No matter how many times you complain they take their sweet time to resolve it. Last time when it was down, it took three months to retify the problem and calling 100 times on their number. this is outrageous. Very bad service and awfull response from the complaints department. My connection is down again and again I have started running after the people to get it rectified.

Sir, I have in a big problem My self Devanshi Sharma D/o Shri Suresh Sharma Student in CA Final Sir I am got out of station and My mobile contact and recent calls contact have been deleted sir, please given me my recent calls details to my next mobile no. [protected]. i have contact to my parents.. plz help me...

Sir,
Myself Devanshi Sharma I from Vidisha. I have format my cell so i have deteted all the contact and recent calls my parents no are also detailed and his number also deleted and i am in audited of company i contact to my parents plz mail me my recent calls details at dated 7.2.2010 time from 11:00 am to 6:00 pm.

Sir please help me as early as possible..


Thanks and regard if any details plz verified to my new mobile no. [protected] ... its urgent sir / madam

sir my name Gagan Pundhir i am using 98 internet plan but i am facing problem that some web page like yahoomail, hotmail, naukari.com, twitter.com and moer please check it out i am awaiting your reply.
thank you
mob. [protected]
Agra (up)-282007

I shifted to BSNL from Idea through MNP. I got a message as “Your mobile number will be ported on 15-Feb-2011 at 22:38 PM” from BSNL. Next day my old SIM was not working and I used BSNL SIM in my mobile. But it is also not working. It shows like “Invalid SIM”. What can I do? Can u help me?

what the hell service you are providing . how can you deduct or reactivate any service without asking to ur customer that whether he/she wants to continue it or not. in this way you serve ur customers .
kyun govt. companies ke naam pe ek tag lagana chahte hai aap log ki govt. service provide kar rahe hai to aisa hi hoga late call receive ki jaegi customers ki nd after that also no satisfactory result.
BAD SERVICEEEEE PROVIDERRRRRRRR

my number is [protected] prepaid sim card. i cant send sms .its giving error report
and im trying to call bsnl tollfree number . but no one eager to respond it. please respond as soon as possible

Dear sir now i am come for my companey for at kolkata & orissa for 3 month
Due to Document Deposit Message once come from BSNL I have already lost Out giing facility before 10 Days also one Message Come if Document will not submit then I have to last BSNL Consumer Conectivity
Ia am already Dipost my all document at the time of Sim Activation, My Requist is kindly give me 1.30 month for dipost my document in maharastra Telecom Office MY MOB NO IS [protected]

Regards

Bibhu Alok Pradhan

SIR, I PURCHASED A BSNL SIM FROM MAHARASHTRA CIRCLE AS ON LAST WEEK OF FEBRUARY 2011 AND I HAVE CHARGED THIS SIM TWO TIMES AT THE 100 RUPEES BUT TILL DATE THAT IS NO ANY TYPE OF RESPONCE FROM SIM AND I QUERRY ABOUT BALANCE THAT TIME SHOWING ME THE SIM IS INACTIVE AND FILL YOUR RECHARGE IMMEDIATELY. PRESENT TIME I AM IN THE PUNJAB AND MY SIM NUMBER IS AT MAHARASHTRA AND MY MOBILE NUMBER IS [protected]. SO PLEASE CONFIRM ME IMMEDIATELY AND GIVE ME MY BALANCE
THANKS