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BSNL customer care |
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25 Reviews
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Sneha 
Send email
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No Response
Hey
This ppl are very ridiculous, we have to wait for 20 mins till they pick up and they behave very rude.
The customer care is in WB.They dnt even listen complete sentence and say "BSNL ME CALL KARNE KE LIYE DHANYABAD".What the hell are these ppl???Unknownly our balance is being deducted in the name of hello tunes service but no song is being played.
BSNL should look proper way to train these ppl so that we are being benefited.
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 24 Comments |
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i am your U.P ciclce preppaid customer my number is 09452780413
sir. i humbly request you to diconnect my news sms alter services now.
because i am not activated this services.
I am wating for your reply.
name: M.L Sharma
MOB NO : 9452780413
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Sir,
I humbly request you to de-activate, onmobile investors subscription pack which is currently available on my mobile phone.since application software to use that package is corrupted in my mobile phone,
My mobile number is as follows: 9448180162.
hoping for a favourable response as early as possible.
thank you
Regards,
Mahadev
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yes bsnl ppl is very careless they don't know vaue of thier customer i m also suffering from last four month for a pri with did connection but they always give wrong indication even they don't know about thier procedure.true they are rude as well as useless
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sir/mam
hey m harshit from aligarh i want to complained that there is no proper action regardsmy complainet there is a deduction of balance from my no... through unwanted isd calls dialled my no automatically i dont know wat to do plzzz sort out my probb immediatly
harshit
9410210452
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hi
there are some no stating that customer care no. but all no i tried its saying the call could not b completed. then y d hell u ppl r givning this is d customer care no
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sir/ mam
i humbly request u to see for this, a problem which occurs always with all bsnl mobiles, where the sms being sent is not delivering correctly, i feel it very bad to see so, sms service is the most imp but its not helping us more, pls turn and check it of andd pls help us to have the network batter and pla make us ur costomore throughout... awaiting for ur action
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sir
I called to the cust care of bsnl at 24march 2009 by9435664344 & Italk with an executiveof cust care but unfortunately bill was deduce from my accont . when I see the the matter I call an cut care executive &say the matter & again the same matter was occured. Lastly I call an executive & ask that are you refund my money which was spent to call in cust care . HE replied "he has nothing to do ".Till i don't get my money.
I call in 9400024356.
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sir
i sk ali akhtar is using the mobile no 9439166470 connecting in the name sk abdur raquib i am recharge with 99 for GPRS on 11th apr and sen sms on 12th apr then on 14th apr & 20th apr but till now i am getting the GPRS connection. every day minimum 10 time i am calling to the caustomer care but i am not getting any benifite they said plz wait plz wait what is this .. some time they said that some gprs problem in orissa but some of my friend is using gprs
what is this sir i am unable to understand.i am already save the manual setting from caustomer care & also the setting which is send by the caustomber care ..sir when we will get conncted with gprs.. sir plz help me u can call on my no 09778640302 or 9439166470.. in ur caustomer care centure they r not taking proper acction about complain
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hello sir/madam
i am prepaid customer of bsnl. on my number one sevice is activated then i call to customer care he/she told me is i have no information about our service and starting days i call c.care at least 10 times a days aevery person of c.care ask me the different solvtion. but no one solve my problem. before 3 month bsnl cut 30- rs per month but he never no what is the problem and who to solve it. i told to the teacher who teach the c.care fresher what he teach that person . he not able to solve one problem.
i hope after this complaint. bsnl give the way to dea activate this service.
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I have applied for a new landline connection on 12/06/2009 and was informed that i will get the connection within 2 days. But till date, the new connection was not provided..when contacted, they said instrument was not available . the details are as follows .. Request you to pls provide the connection with instrument as soon as possible.
Name : A Srinivas Reddy
Receipt number : 702021291
paid on : 12/6/2009
Location : ECIL "X" road, Secunderabad
andhra pradesh.
Phno:9985003583
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BSNL prepaid mobile recharge:
I have tried to refill my BSNL prepaid Mobile, MH circle using The Bank of Rajasthan Ltd. online Mobile Prepaid Recharge Top-Up Facility through Internet Banking. Refill of Rs 55.0 TOP-UP on 27-jun-2009 at 03.30 PM & haven't received any refill as yet Today. Amount of Rs 55/- has been debited from my The Bank of Rajasthan Ltd. saving account.
Customer Reference : +91 9460001313
Payment Info:
Payment details for Payment Id 000098077492, Payment Amount : INR 55.00
Date of Payment : 27-Jun-09,
Payment Status : Success
I tried calling up the customer care on 94000 24365, at least 25-30 times & could connect to the customer care after good eight hours of trying. (The so called Cust care is busy 24x7, than being available 24x7.)
After holding the line for 20mins (while being constantly subject to sad, repetitive music) the executive tells me that due to technical problems, he cannot help me. Please call later. (which in other words meant, I better forget my money.)
Yours
Sushil Jain
+91 9460001313
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I am using post paid service on above Mb. no. (09415021268) but now it is not showing its network before some hours so it looses its incoming and outgoing calls. Please check the problem and short out it as soon as.
I have already clear my all bills.
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hi
there are some no stating that customer care no. but all no i tried its saying the call could not b completed. then y d hell u ppl r givning this is d customer care no
cell number -9492588395
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Dear Sir,
I have taken a new bsnl data card on 11 sept'09 but till date it is not activated.So request you to get it activate as soon possible.
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one of the poorest service provider in the industry, customer care executives are like, 10th fail illiterates dont even know telephone etiquettes, i have a prepaid mb 09464541726, and one of bsnl service got activated without informing me and deduct 19 rs from my account, and when i called, customer care people are pathetic, rude, i wish i could find some more better words.
Salil Chaudhary
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Hello!
Landline- 24696726
Circle - West Bengal, Kolkata.
Phone is dead from yesterday, please fix it ASAP, facing huge convenience, work is getting delayed.
Your early response is highly appreciated.
Regards,
S Pal.
09836785579
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Hi I am Wankhede from nanded My contact Number is 9403330766, I Am truly just harrased by your service. I think Ijust hav only one way out for no response from Bsnl executives no response that is consumer court, I just want to through my bsnl sim from my hand set.You just dont ar customer values, Are you provding them free services, You are just ruining customer that is a very shameful and pathetic thing for such a company, I think no one can solve my issue, I am just harrassed by your service. If anyone could help me out of this so contact me on my above number,
Dissappointingly yours,
Wankhede
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I have bsnl number 9424454719 and must say that i really harrased by bsnl service .i must say yhat what promises done by bsnl are not fulfill by bsnl at all
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Dear Sir
yes bsnl ppl is very careless they don't know vaue of thier customer i m also suffering from a problem from 3days that when i want to make conference between two calls it replied me "request rejected". I also gave a complain. The complain no. is 6169918.
when I have called to 1503 they don't receive the call. And from other no they received. And till now they reply me please wait. what is happening sir? Like this if they treat the customers are desatisfied.
Thanks ®ards
Bhaswoti Dashgupta
mobile no-8895182254
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Siddharth Sharma
Mahadeva
Didar Ahmed Laskar
