[Resolved]  BSNL - Evdo Card — very poor network service and speed less than 10 kbps

sir .
i am using bsnl- evdo card . the company claims speed upto 2mbps. but in bhopal it is on an average 150- 200 kbps maximum i have gain so far. but from last 10 days the speed is not even 10 kbps we cant connect through net even 10 mins it automatically disconnected . i have contacted the exchange from where i got connection but they also do nothing in this mattar. i have contacted few bsnl personals but they talk in this way that they are just like a common man with no information about wireless services. i have very frustrated. the service charge is 800 that is quite high and even such type of service . if bsnl can not handlig properly such type of advance services then why they launch it in technically backward place like bhopal with engnineers like nontechnical fellows. i m so much frustrated of poor evdo card service that i am thinking to switch for private company where they can hear you atleast . but in bsnl no one is responsible for services from top to bottom. they dont even mention the higher authority name and contact number for customer when their problems are not solved . really shame on india' s so called no. one company bsnl .make customer fool.