BSNL Ghaziabad - Broadband Connection — Poor voice & data / Internet connectivity on my landline

Dear Concerned,

I have taken a BSNL Broadband connection on my landline number 2629923 but I am not getting satisfactory services, reason being a joint in open in the maulti-pair cable of BSNL through which the line is extended to my place. The multi-pair cable is lying in open on main road and was earlier broken by getting stuck in some vehicle which was repaired and left again in open and whenever the rains are there it gets sub-merged in water making the voice quality on phone line inferior and data/broadband connection completely down.

I have many times rquested on 1500 (which responds only 20% of my calls, rest are lost in hold only) and also in the office of SDO & DGM Shahadara Exchange, Rajendra Nagar, Ghaziabad, but till date no action has been taken to replace this faulty cable.

Request you to advise the appropriate authority for a suitable action.

Thanks & regards,

Vivek Mehrotra
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

BSNL Ghaziabad - Broadband Connection — PROBLEM WITH MY BSNL, GHAZIABAD BROADBAND CONNECTION

Dear Concerned,

I have taken a BSNL Broadband connection on my landline number 2629923 but I am not getting satisfactory services, reason being a joint in open in the maulti-pair cable of BSNL through which the line is extended to my place. The multi-pair cable is lying in open on main road and was earlier broken by getting stuck in some vehicle which was repaired and left again in open and whenever the rains are there it gets sub-merged in water making the voice quality on phone line inferior and data/broadband connection completely down.

I have many times rquested on 1500 (which responds only 20% of my calls, rest are lost in hold only) and also in the office of SDO & DGM Shahadara Exchange, Rajendra Nagar, Ghaziabad, but till date no action has been taken to replace this faulty cable.

Request you to advise the appropriate authority for a suitable action.

Thanks & regards,

Vivek Mehrotra
I have bsnl conection from last most than a yaer (D 178a Lajpat nagar shahibabad) ph no -2638562.
Every time i have loge a complant for my landline phone, after complaining it works for few days only.In the month of december my phone work hardly for 4 days even today its dead.if im not getting proper service from your end why should i pay rent for the same month and also why should i keep bsnl conection, now days other private companys are providing better service than you, why people will use bsnl.Now pls suggest me why should i continue with your services when most of the time my phone is dead.
Please check todays status (phone is dead) and do the needful as early as possible
I have problem with my Broad Band connection (Phone No. 2768098), I am trying to lodge the complain but nobody is giving the response at Ph No 1500 & 1957 since last two days.
it is realy with great pain and disappointment i am forced to write this mail. i had applied for a broad band connection a month ago. with lot of requests to the concerned bsnl office things were installed at my place in piece meals. now after the lapse of one months period the whole show is stuck up by not providing my user name by bsnl dept.
BSNL has not perhaps woken from its slumber, they are to be informed that the world has progressed. when asked for the users name i am told time and again that the usersname has to come from banaglore . i dont know where the banagalore in their thought is. things are flowing with laser speed now a days and my user name is not able to travel the distance.
it is my humle request with the authorities that the telephone along with the modem may please be remove from my place so that i can approach some other service provider with better service.
thanks.
akticku
g-346, gaziabad up .
tel no 2840925
Dear Concerned,

I have applied a BSNL Land line & Broadband connection by 10th feb.but still I am not getting any information regarding the same,

I have many times rquested to concern officer and also in the office of SDO Indrapuram (gaziabad)Exchange, but still no action has been taken by any person.

Request you to advise the appropriate authority for a suitable action.

Thanks & regards,

Vijay Pratap Singh
A-1/33, gyankhand-1, indrapuram, gaziabad
likewise complaint of my telephone /broadband connection no 2607241 sofar not attended from very first day of its installation
Dear concerned,
I took my Internet connection on 14th july, 09.The operator from Rajinder Nagar Sec.-2 misguided us while connection.He did n't tell us about the Portal Id through which we could check our daily internet usage.He also misguided us by telling that the buffering of data would not be considered as downloading.Although we asked him frequently abt the difference b/w downloading & bufferring.His intention was very bad as he did n't provide us the proper information abt the needful facts which was his & his Head's responsibility.
So, I kindly request to the higher authorities of BSNL to take the suitable & justified action against the concerned workers regarding our Internet billing Complaint.

Krishna Kant Sharma
B-116/S-3, Shalimar Garden Extn.2
Dear sir,
There are lot of problems I am facing from last month. Telephone is working now but broadband is not working from this month. It is about 20 days when internet is down. Is there any major fault from your end? I have lot of work on internet to do.

--
Regards,
Karundeep
[protected]
Indrapuram,
Ghaziabad
Sir,
the number is 2773698, with broadband connection. For quite a long time, the both are not in working condition. People on the other side complain of very low audibility and lot of noise, while the broadband is totally off. My personal visit to the Kaushambi exchange also is of no use. Unfortunately, you people never fail to collect the dues from the subscribers in time but service in return is not of the same quality and speed. I do not blame the linesmen since they have given their sincere efforts to the best of their abilities with the available resources. My mobile no. is [protected] in case if I am found qualified enough for a reply from your side. Dreaming o[censored]ninterrupted decent, if not top, quality functioning of both the land line as well as broadband.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bharat Sanchar Nigam [BSNL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    38%
    Complaints
    15953
    Pending
    0
    Resolved
    6087
    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
    View all Bharat Sanchar Nigam [BSNL] contact information