[Resolved]  BSNL Jayanagar Bangalore — Negligance in transferring landline/braodband connection

This is the second time I am facing problem from BSNL Bangalore in shifting the landline from one home to another in the same BSNL region.
When I shifted my home from 5th Phase to 1st Phase JP Nagar, they to more than 3 months for transferring the connection. This was also successful as I was running to Jayanagar 5th and 7th block (Yediyoor) offices everyday leaving all my daily work.

This is the most irrsponsible public service I have ever heard in my life.
Now that I have shifted my house within same premises in 1st phase and even after 2 weeks of applying for transfer, the old connection is not even disconnected allowing its mis-use.

And everytime they promise the transfer will happen in 7 to 10days.. So nice to hear!!!

Can someone higher authority look into as why JP nagar BSNL office works in suich worst condition in providing public service?
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

I too faced same problem. I had to run arround offices and catch the line man. It took almost 3 months for me to get the connection.
Your services is useless Telephone no 22442085 repeatedly goes dead.

No use complaining . WE are forced to Airtel mobile services.
we are also expecting the jeyanagar bsnl for the present position of new phone connection with broad band with plan H500C for the one year with the regstn No.JNR/N OYT GNL/78300 dt[protected]

vidhya[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bharat Sanchar Nigam [BSNL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    38%
    Complaints
    15953
    Pending
    0
    Resolved
    6087
    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
    View all Bharat Sanchar Nigam [BSNL] contact information