Submit a Complaint
Mobile Service Providers
Bharat Sanchar Nigam [BSNL]

[Resolved]  BSNL (Karnataka) , Prepaid Mobile Service — TOP-UP OF Rs. 110/- , AMOUNT PAID BUT NOT CHARGED

Dear Sir,
On 25/08/2009, I have paid Rs. 110/- (Rupees hundred and ten only) through on line payment i.e. portal.bsnl/portal online facility, whereas same amount not cradited to my mobile (Mobile no. [protected]) till date and the said amount is already deducted from my SB account ( SBI, Karwar Branch (Karnataka) through transaction no. [protected] on 25.08.2009. Where as I recieved a sms. saying, "SALES TRANSECTION FOR FOR MOBILE NO.[protected] COULD NOT BE PROCESSED. PLEASE CONTECT FOR FURTHER ASSISTANCE IN THIS MATTER. REF NO. [protected].". And where as, since from the day one, I made several calls to customer care centre no. [protected], did not get proper responce.They even could not registered my complaint regarding.
So, I kindly request you to help me out of this matter.

Thanking you sir,

Regards,

Deepak G. Talekar
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 
23 Comments

Related Bharat Sanchar Nigam [BSNL] reviews

[Resolved]Bharat Sanchar Nigam [BSNL] - UPC cannot be generated due to contractual obligations[Resolved]BSNL - Could not get my upc request be processed.[Resolved]Bharat Sanchar Nigam [BSNL] - UPC is not being processed[Resolved]Bharat Sanchar Nigam [BSNL] - Regarding SMS service[Resolved]BSNL - Fake Accounts spreading communal Hatred1
View all 15953 Bharat Sanchar Nigam [BSNL] Reviews

Comments

sir my mob no. is [protected] pls send detailed bill from may11 to june11 to my mail id [protected]@yahoo.com
Reply
Dear Sir,

On 26/05/2012, I have paid Rs. 501/- through online payment i.e. portal.bsnl/portal online facility, whereas same amount not credited to my mobile (Mobile no. [protected]) till date and the said amount is already deducted from my SB account ( SBI, Indiranagar Branch, Bangalore). Where as I recieved a sms. saying, "SALES TRANSECTION FOR FOR MOBILE NO.[protected] COULD NOT BE PROCESSED. PLEASE CONTACT FOR FURTHER ASSISTANCE IN THIS MATTER. REF NO. [protected].". And where as, since from the day one, I made several calls to customer care centre no. [protected], did not get proper response. They even could not registered my complaint regarding this.
So, I kindly request you to help me out of this matter.

Regards,
Subhash

Reply
i want to install landline for my house
Purvapark, Jeevanhalli cox town, Bangalore
I want to know the plans u can offer me
and also the charged for local, STD and ISD calls
Please, inform me the documents required along
with my application for land line
and, address of the office to submit my application.
Chandru mobile [protected]
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bharat Sanchar Nigam [BSNL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    38%
    Complaints
    15953
    Pending
    0
    Resolved
    6087
    View all 15953 Bharat Sanchar Nigam [BSNL] reviews & complaints
    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
    View all Bharat Sanchar Nigam [BSNL] contact information