[Resolved]  BSNL Mobile — CHRISTIAN DEVOTIONAL SERVICE VALUE ADDED SERVICE

Address:Thiruvananthapuram, Kerala

Rs.20/- is being debited to my mobile [protected] on account of so called "Christian Devotional Service". The service provider is not giving renewal alert as prescribed by TRAI. The number given by the service provider for deactivation of the above service is not working. Even my attempt to lodge the complaint online through http://bsnl.sparshindia.com/complaintportal/LogComplaint.aspx also failed as the screen is asking for "Select a sub category" where as no subcategory is listed for selection in the screen.

Please deactivate the service and inform the complete address of the agency to whom the payment is made by BSNL so that I can initiate appropriate legal recourse against the company.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Idea — Debit in name of Devotional services

Dear Sir

My name Binod Davis residing at 42, 1st Main Road, Rathan Singh Layout, Kavalbyrasandra, Bangalore-32. My prepaid Idea cellular No. [protected]. I have taken this no. during the month of November 2010. Since then an amount of Rs.10 was being debited from my account in the name Devotional services though I have not subscribed for this. During this month ie. August 2011 an amount Rs.30 was deducted twice for the same reason (Total amount of Rs.60).
I would like to take your advice in this matter as going to the idea customer care will not solve the problem.

Thank you.

BSNL — CHRISTIAN DEVOTIONAL

Sir For Me CHRISTIAN DEVOTIONAL was activated, I Want To deactivate tat, For Tat I Call Our Customer Care , But no Response. Pls Deactivate For [protected] No

Regards ,

L.Krishnamoorthi

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bharat Sanchar Nigam [BSNL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    38%
    Complaints
    15954
    Pending
    0
    Resolved
    6087
    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
    View all Bharat Sanchar Nigam [BSNL] contact information