Subject: 3 yrs of problem; How BSNL getting quality service report in every 6 months, though not maintaining service quality; Where call drop is high;
We have lodged a complaint for poor signal at our area Baguiati, Kolkata.
Docket No. 2778829 dtd 26/06/2008.
Complain No. DOTEL/E/2010/07705
Just check the call details of 9531600680 at 19 HR to 20 HR on 10.5.11. and see how much call drops occurred.
The CGM on this time mailed a letter ( PGRAMS case ) noting that it will be cleared soon.
SDE officers also being contactd - they also assured that a tower will be built in Baguiati area.
WE had complained at least 8 times.
But , till now problem as it was.
We demand compensation for not availing service during last 3 years.
Area: Baguiati, Near Ganapati Vihar, Pubali, Aswininagar.
Within our house, no incoming , no outgoing in/from my 9433354477 impossible.
In the whole kolkata , no problem.Whenever, we enter my home , only missed call alerts arrived at my numbers- when anyone tries , it shows " not reachable". We can not call anyone from my number.
All the person , have switched to another provider. Only I , who loves you very much, can not switch to another.
Will it be solved? I am waiting for your solution.
Radha Gopal Basak,
Ministry of Finance,Retd.