BSNL — regarding 3g activation settings

Address:

Navsari, Gujarat

dear sir,
my cell no. is [protected]
as i have just got mobile number portability from vodafone to bsnl,i was thinking vodafone is not our country's company,why should our country's money sent out of india?so i thought to leave vodafone and convert in to bsnl prepaid service.as the 3 g advertisement of bsnl was sanctimoniously running on t.v. i thought to activate it on my cell....but when i called customer care regarding this...the response was really very poor..and they didn't satisfied my answer.and they have given me a sms procedure after third time calling.when i sms that they reduced money and dint sent me the settings....now they are not giving any response.pls tell me what should i do now?