Sir, I am a user of bsnl prepaid mobile (under saral anant scheme). My mobile no is 9432401838. I live in Srinagar gate no.2, Madhyamgram, North 24 pgs, Kolkata-700 129. My problem is I'm facing poor network, call drop, STD and ISD facility is not working properly. I'm suffering this from last two year. I complaint several times in bsnl helpline and also submit complaint letters to Divisional Engineer (CMTS), Territy Bazar Telephone Exchange Kolkata 700073. But my problem is not solved.
If I will not get any improvement then I will have to discontinue my connection. I hope you will take care of this matter.
with regards
Palash Roy Chowdhury
Srinagar gate no.2 (Near Mangolik House), Madhyamgram, North 24 pgs, Kolkata-700 129
Ph: 033 2538 7403