BSNL — Top up amount of Rs 100 not credited to mob [protected]

Address:

Ernakulam, Kerala

Today morning(6 Feb) i have top up BSNL MOB [protected] from my standard chartered account.Till now the amount is not top up in the account.I have called so many customer care number but the response was much disgusting.Since i have topped from online and from chennai the people have advised to call to CUSTOMER CARE KERALA.When i called customer care kerala no one knows how to handle nor don't know hot to check the status .They simply dis connected and asked to call BSNL Tamil nadu.The loop is going continously. There is no meaning for the customer care in BSNL. If they don't know how to respond to customer why such cell is organised