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Bsnl.hungama.com |
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116 Reviews
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sfasil
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Music on demand service activated and charged without my confirmation
Dear Sir,
I have been using BSNL broadband for the past 2 years. My BSNL landline number is 080-23655843.Till now i was happy with the billing of BSNL. But last month i saw that an additional amount of Rs.135/- has been charged against MoD(Music on Demand). When enquired at exhange, they said its from bsnl.hungama.com . I am tottaly not aware of this service and i called up hungama.com customer service and understood that the service was not activated without my consent, neither i didnt get the activation details for the said servvice.
I really dont know why i am suppose to pay for something which i havent subscribed.
For the past one week, i am trying to escalate the issue with support.bsnl@hungama.com, but i am not getting a proper reply from them.
It would be really appreciated if you can take an action on this , as i feel it really humialing (even though the amount is small). It really kills the reputation of BSNL.
If i am not getting a proper respose from hungama, i will be forced to move this to consumer court and fight against this cheating.
I want to have this issue sorted out without such hassled. I request you to intervene and guide where to complain about this.
Thanks in advance.
+91-9900012212 |
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I am also using BSNL broadband for the past 6-8 months. My BSNL landline number is 04565220185. Last month i saw that an additional amount of Rs.140/- has been charged against MoD(Music on Demand). When enquired at exhange, they said its from bsnl.hungama.com and it is one time charges. I didn't contact for this service and the service was activated without my knowledge or approval and i didnt get the activation details for this service.
Even though its not my fault i was generous and paid the bill, but this month also the same amount added again bill as one time charges.
It would be really appreciated if you can take an action on this, as i feel it really humialing (even though the amount is small). It really kills the reputation of BSNL.
I want to have this issue sorted out without such hassled. I request you to intervene and guide where to complain about this and how to get them punished.
Thanks in advance.
+91-9842424642
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Dear Sir,
I have been using BSNL broadband for the past 6 months. My BSNL landline number is 0884-2376711.Till now i was happy with the billing of BSNL. But last month i saw that an additional amount of Rs.298/- has been charged against MoD(Music on Demand). When enquired at exhange, they said its from bsnl.hungama.com . I am tottaly not aware of this service and i called up hungama.com customer service and understood that the service was not activated without my consent, neither i didnt get the activation details for the said service.
I really dont know why i am suppose to pay for something which i havent subscribed.
For the past one week, i am trying to escalate the issue with support.bsnl@hungama.com, but i am not getting a proper reply from them.
It would be really appreciated if you can take an action on this, as i feel it really humialing (even though the amount is small). It really kills the reputation of BSNL.
Thanks in advance.
+91-9908689739
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Dear sir,
Please unsubscribe - Music on Demand service. My telephone number 04426625224
Thanking you
Parthasarathi. K
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Dear Sir,
I have been using BSNL broadband for the past 1 years. My BSNL landline number is 04672280984.Till now i was happy with the billing of BSNL. But last month i saw that an additional amount of Rs.175/- has been charged against MoD(Music on Demand). When enquired at exhange, they said its from bsnl.hungama.com . I am tottaly not aware of this service and i called up hungama.com customer service and understood that the service was not activated without my consent, neither i didnt get the activation details for the said servvice.
I really dont know why i am suppose to pay for something which i havent subscribed.
For the past one week, i am trying to escalate the issue with support.bsnl@hungama.com, but i am not getting a proper reply from them.
It would be really appreciated if you can take an action on this, as i feel it really humialing (even though the amount is small). It really kills the reputation of BSNL.
If i am not getting a proper respose from hungama, I want to have this issue sorted out without such hassled. I request you to intervene and guide where to complain about this.
Thanks in advance.
04672280984
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hello
i have the same problem as above comments ...this people sucks...i was charged 650 from 5 months this is totally unethical, i called d helpline and they told you will get refund but still dint got a call and there is no proper response from cc .
THANKS & OBLIGE
Rahil Kodiya
02673-220682
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Dear sir,
Please unsubscribe - Music on Demand service. My telephone number 0878-2283544
Thanking you
MOHAN REDDY.G
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Dear Sir,
I have been using BSNL broadband for the past 5 years. My BSNL landline number is 0878-2283544.Till now i was happy with the billing of BSNL. But last month i saw that an additional amount of Rs.110/- has been charged against MoD(Music on Demand). When enquired at exhange, they said its from bsnl.hungama.com . I am tottaly not aware of this service and i called up hungama.com customer service and understood that the service was not activated without my consent, neither i didnt get the activation details for the said servvice.
I really dont know why i am suppose to pay for something which i havent subscribed.
For the past one week, i am trying to escalate the issue with support.bsnl@hungama.com, but i am not getting a proper reply from them.
It would be really appreciated if you can take an action on this, as i feel it really humialing (even though the amount is small). It really kills the reputation of BSNL.
If i am not getting a proper respose from hungama, I want to have this issue sorted out without such hassled. I request you to intervene and guide where to complain about this.
Thanks in advance.
+91-9966482893
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cancel activated hungama mod hurry
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December 13, 2010
Dear Sir,
I have never asked for this facility of music on demand. Still I find that an amount of Rs 298.00 has been billed for the month of November 2010. I have paid this bill under protest. The Public Relations Office of the main telephone exchange at Anand Gujarat was not cooperative at all in convincing me as to how this amount has been charged. I would request you to please unsubscribe - the Music on Demand service with immediate effect. My telephone number is 02692-260084 ( consumer no GDNAD20091226477).. May I request you to please also get this additional amount of Rs 298 credited to my account.
I shall be grateful if you kindly confirm.
Thanking you
Rajib Bhowal
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dear sir,
please deactive my music on demand, i am asimple user.
my telephone no.02622-224913
my mail add.-pranav_dhruti@yahoo.co.in
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Dear sir,
pl.deactive my music on demand.I am simple user.
My Tel.No.02532352260
My Mail ID uttamrao5725@rediffmail.com
Thanks & Regards,
Uttam Shinde
02532352260
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Respected Sir/Madam
i have been using BSNL broadband for the past 3 years. My BSNL landline number is 02692-243958. I want to complain regarding that no as we have not used the Music on Demand service and also unaware of activation of that service. As we have received the bill of curent month than we came to know that the music on demand service is being activated and the charges has been levied on us.
So please i request you to De-Activate the Music on Demand service as soon as possible and try revert back the charges if possible
Waiting for your promp reply at earliest and hope that it would be de-activated as soon as possible
Regards
Manali Shelat
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Dear Sir,
I have never asked for this facility of music on demand. Still I find that an amount of Rs 149.00/month has been billed for the months july to november 2010. I have paid this bill under protest.
I want to complain regarding that no as we have not used the Music on Demand service and also unaware of activation of that service. As we have received the bill of curent month than we came to know that the music on demand service is being activated and the charges has been levied on us.
So please i request you to De-Activate the Music on Demand service as soon as possible and try revert back the charges if possible
Waiting for your promp reply at earliest and hope that it would be de-activated as soon as possible
my phone number is 02642-225523
email ID is rrajput_24@yahoo.co.in
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SIR,
I AM ALSO FACING THE SAME PROBLEM POSTED ABOVE. I HAVE BEEN CHARGED FOR RS.87 IN OCT 2010 AND 149 IN NOV 2010 BILL. I NEVER REQUESTED TO THIS SERVICE. WHEN I TRIED TO COMPLAIN ABOUT THIS IN THE LOCAL BSNL OFFICE I HAVE NO RESPONSE. EVEN I TRIED TO PHONE THE NOS MENTIONED IN THE TELEPHONE BILL, THE PHONE WAS NOT ATTENDED. I ALSO TRIED TO SEND MAIL TO THE HIGHER AUTHORITIES. BUT THE MAIL WAS RETURNED UNDELIVERED. I TRIED TO LOGIN IN THE PORTAL OF HUNGAMA BY GETTING PASSWORD BY USING FORGOT PASSWORD TO MY EMAIL ID WHICH I USED TO REGISTER FOR ONLINE BILL PAYMENT. I GOT THE PASSWORD AND I WAS SHOCKED TO KNOW THAT MY PROFILE WAS WRONGLY CREATED EXCEPT MY NAME AND EMAIL ID. WHEN I TRIED TO UNSUBSCRIBE I COULD NOT DO SO BY THE MESSAGE OF "VERIFICATION CODE WRONG" EVEN THOUGH I TYPED CORRECTLY. I ALSO CONTACTED TOLL FREE NO.1800 209 7010 SOME ONE ATTENDED, BUT I DON'T KNOW WHAT WILL BE THE RESPONSE. IT IS UNFAIR ON THE PART OF BSNL AND THEY SHOULD STOP IMMEDIATELY BY FORCING THE ONLINE PAYMENT SUBSCRIBERS WITHOUT THEIR KNOWLEDGE USING THEIR REGISTRATION DETAILS CREATING FAKE IDS AND DEDUCTING THE AMOUNT. IF BSNL DON'T STOP THIS IMMEDIATELY I HAVE NO OPTION BUT TO GO TO CONSUMER FORUM FOR CLAIMING DAMAGE.
THANKS
S.SAMPATH
BSNL NO.04563-263208
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I have never asked for this facility of music on demand. Still I find that an amount of Rs 149.00/month has been billed for the months September to november 2010. I have paid this bill under protest.
I want to complain regarding that no as we have not used the Music on Demand service and also unaware of activation of that service. As we have received the bill of curent month than we came to know that the music on demand service is being activated and the charges has been levied on us.
So please i request you to De-Activate the Music on Demand service as soon as possible and try revert back the charges if possible
Waiting for your promp reply at earliest and hope that it would be de-activated as soon as possible
my phone number is 0261-2761483
email ID is meghajoshi2009@gmail.com
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please de activate music on demand and games on demand immediately as early as possible
i m waiting for your prompt reply.
my phone no is:044-24880499
email ID is lognathbaba@rediffmail.com
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"mod"is really suck! how to cancel this shit? i did not use any hungama
so please de activate this shit! or i will go to consumer for claiming damage
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hungama cancellation no.1800 209 7010
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I have been using BSNL broad band of 1 GB only on my land-line no. and also i did not get my bills of September and October which has been issued to us now in December and we received our bill on 14 Jan 2011.
This bill has a column of adjustment for music on demand which i never wanted to have and i remember one lady from a call center called me and asking me about this but i told her also that i don't want this service because i have broadband of only 1 GB so i can't use it and i don't want to use it then she told me to give my email id so that i can see more of the information on their services.now, when i called customer care they are telling me that u gave your email id so it is activated which i never wanted and also they did not give me any activation confirmation so that i could saw it and tell them to deactivate.
this type of inconvenience is not at all acceptable.i am giving my details of broad band and email id below
user name- rg7312629704
account no.- 1010585521
email id- gaur.asmita@gmail.com
please sort this issue as soon as possible.
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fear sir,
please deactivate my music on demand service.landline no. is 044-22291096.
e-mail id is nkbcrohini@yahoo.co.in
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Jan 12, 2011 by
