[Resolved]  buyalmost.com — Biased and Unfair Means Used

Address:Hyderabad, Andhra Pradesh

BuyAlmost has not responded to my complaints. they have neither refunded nor credited my bids. 500 Bids are gone missing mysteriously from my account which is worth Rs 6619. And there are many other problems I am facing. They have not allowed me to use the Buy Now option also. Please Help.

The following is the mail I have sent to [protected]@rnftechnologies.com in May 22, 2010 which is not responded till now.
------
Hello,

I have done a brief study of the bidding process which is under place
and I am not satisfied worth your system.

I have bought 1030 Bids (30+500+500) worth Rs. 14228.7 from
buyalmost.com. But till now I am not able to win even the lowest bid
product.

Following are the reasons why I am not satisfied with the system and
why I am not able to win.

1. The product Sony Cyber-shot DSC S2000 10.1 MP which is usually sold
at Rs. 65 to Rs. 110 till now, went up to the price of Rs. 499.80 when
I decided to place 500 bids using bid buddy. It is easily questionable
that from where the 4000 bids came for a product suddenly where the
normally placed bids are 700 only.

2. According to my observation, as I had placed the bids using bid
buddy, your system knew the amount of bids I am going to place and
hence deviated from the normal process. I do not want to question the
authenticity of the bidders and their physical existence but I am
definitely unsatisfied.

3. Mysteriously this product is not shown in my bid account and I am
removed from the bidder's list. The Actual auction Id shown in the
sold products list is 1436 but the Auction Id shown in my account is
10. And according to your system I have placed 0 bids for this
product.

4. Another product Apple iPod Touch 8 GB(Auction ID: 1419) which is
sold at a maximum of Rs. 316 went to 470.70 when i placed 323 bids.
Again questionable is how more than 2000 bids came in and who are the
bidders who suddenly popped up in the early morning 4 to 5 AM, May 22,
2010.

5. When I place a bid it resets the time to 15 secs. Then it
decreases. during the bidding process, around 5 to 10 single bidders
were active and bids when the time comes down to 5 sec every time I
bid. But I observed that when theses bidders placed a bid, none of the
other bidders place a bid until the time was 2 to 1 seconds left
unlike in my case.

6. Sometimes the countdown seconds decreases by 2 seconds. I lost the
bid for Apple iPod Touch 8 GB when i tried to bid at 2 seconds left
and then it turned to Ended. As said earlier, the other bidders never
bid before 2 seconds except for my bid. The time left that I had seen
for my bid is a minimum of 4 seconds.

7. Sony Cyber-shot DSC S2000 10.1 MP has a market price of Rs 5400
only and the shown amount is Rs. 6990. As 500 bid costed me Rs 6618, I
decided to use the BuyNow option. For that I had to may Rs 1990 more
making to a total of Rs. 8608 fro a Rs. 5400 product and a lots of
time. Is it worth?

8. Not only this, according to BuyAlmost Bid buddy users have an
advantage of winning which rarely happens. Moreover I didn't have the
Buy Now option which is a violation of your own Fair Auction
Guarantee.

9. As I monitor, I have a list of around 10 bidders in BuyAlmost who
are always active for all the products and bids 24x7. Is is humanely
possible?

So I want a monetary refund of the bids I have placed. I also want a
fair bidding process so that I can bid the remaining 177 Bids in my
account properly. If you do not agree please, refund my money for all
the bids I have bought and publish the physical existence of all the
bidders who were involved in the bids I have placed.

Hoping for your quick action.
[protected][protected][protected]
Please Help,
MDSingh
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Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Hi Mr. Singh,

This is Akhilesh from BuyAlmost support team, and I am here to address your concerns. Please refer to our mail sent to you where all your queries have been resolved and taken care of.

Please know that it takes up to 72 hours for us to revert to incoming queries.

Best Regards,

Team - BuyAlmost
This issue is far from over. Now after a prolonged study, I have identified at least two users that bid from buyalmost.
The users are:
1. roshan.varma (Roshan Varma)
2. Sinhali (Sinhali Soundar)
How did I find out?
1 On 30th of May 2010, I was bidding for the product Apple iPhone 3Gs 16 GB GSM Handset. After 5000 bids were placed, the user roshan.varma bid for once at last. Then, when 5 seconds were left, I tried to bid but i was not able to. I tried at least 3 times but in vain. Finally the bid ended as roshan.varma winner.
2: On and 31st of May 2010, i was bidding for the same product. Under a very similar circumstances, when around 5000 bids were done, the user Sinhali placed a bid at last. Then I tried to bid and clicked the bid button 6 times. But the bidding was not accepted and hence ended Sinhali as the winner.
How will you explain this system behaviour and will you prove the physical existence of these two person.
Their reply:

Hi Mr. Singh,

Thank you for writing in.

Please know that we prioritize customer satisfaction above anything else and ensure that the auction takes place in the most fair manner possible.

In order to avoid a situation where a user accidently bids more than once successively, hence wasting his precious bids, BuyAlmost has a unique safety feature that does not allow the user to place successive bids to out bid himself.

Occasionally, our users tell us that even though they bid before the countdown ended, their bids did not get placed and the auction ended. In these instances, the most likely explanation is the so-called "Internet lag times". These are time-delays in the transfer of data between your PC and our servers. Mostly those delays (lags) occur because single parts of the internet connection are overloaded.

This, unfortunately, is a general problem with the internet.

There are a few ways of helping minimize this problem:

* While bidding on BuyAlmost do not download large data such as video or audio files from the internet.
* Don't send emails with large attachments while bidding on BuyAlmost.
* Make sure that no other users such as family members, etc. are using the internet while you are bidding.

We're very sorry if your bid wasn't registered by the BuyAlmost servers in time. To be absolutely certain that you avoid the problem of "Internet lag times" don't leave your bidding until the last second, or use the BidBuddy to place your bids.
See this complaint(My Reply):

Hello,

If you are blaming to the internet for everything then its fine. But will you explain the behavior if the particular user described below:

The user nik_sharma_1 has won two auctions namely Auction ID: 1611(Nokia E63 GSM Handset) and Auction ID: 1602(Philips Portable DVD Player PET717) on 30th May, 2010.

As according to your rule, a user can win only two auctions in a weeks time. And if he/she wins another one it will be canceled.

Now the question is in spite of knowing this fact, why this user was aggressively bidding on theses two products Auction ID: 1614(Nokia 5800 GSM Handset) and Auction ID: 1597(Apple iPhone 3Gs 16 GB GSM Handset) after already winning 2 auctions.

I require you to publish the physical identity of nik_sharma_1. No arguments can be acceptable for this.

I know you will answer the following:
He/She dosen't know that only 2 auctions are allowed to be won per week.

This argument will be invalid, because after winning an auction you will require users to accept it and you send minimum 3 emails to the users to do so. In the emails you send, it is clearly mentioned that only 2 auctions are allowed to be won in a week's period. Moreover, this is clearly stated in your terms and conditions also.

So why will someone waste so much of bids(a bid costs around Rs 20 on an average) if at all he/she had bought the bids with ones hard earned money.

I need the identities of all the users mentioned in this and the previous mail. Otherwise I want a full refund of the amount I have spent in BUYALMOST.COM

FYI: I have a 512KBPS internet and I am the only user.
mdsingh why are wasting your money on them. The first thing what i want say is ..You are big fool to fall prey of to this kind of stuff
BUYALMOST.COM website make lot of profit and user who use it only loose his/her money
and have look @ this find list of penny auction site and scammer
http://realitybites.in/bidrivals-com-buyalmost-com-and-other-similar-sites-revie...

and advise what i want give move consumer court ...filling complaints here will only help other member when they try to find about this website

This guy will not pay you back your money

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    Andhra Pradesh
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