[Resolved]  Vodafone Prepaid — CALLER ID DEACTIVATED

Address:

Mumbai City, Maharashtra

REF RE: Vodafone No [protected] SIM No[protected]

DEAR SIRS



KINDLY REACTIVATE THE ABOVE LINE ASAP. i HAD JUST CALL VODAFONE HELPLINE, I AM REQUESTING MR SHAIKH AKBAR OF ANDHERI (E) FOR TRANSFERRING THE LINE TO THE SENIOR MANAGER. HE IS NOT DOING SO PLUS IT GIVING THE SAME REPLY IT WILL BE EITHER ACTIVATE IN 4 HRS OR YOU NEED TO VISIT THE BRANCH.



I AM VERY MUCH SURPRISE THAT BEING A MULTINATIONAL, YOUR WAY OF WORKING IS SO HOPELESS THAT YOUR WORKING STAFF AT FOUNTAIN NEAR CITIBANK NA IS NOT WORKING UPTO THEIR STANDARDS.

PEOPLES WORKING THERE DOESN'T CARE OF YOUR PRODUCTS TOO. THEY HAD TIME DESIGNING THE TABLE TOP AND ALL, BUT THEY DON'T HAVE TIME FOR THE CUSTOMERS WHO IS BEING FORCIBILY VISIT THE VODAFONE SHOP FOR RESUBMISSION OF DOCUMENTS. THEY THINK WE ARE MAKING THEM UN COMFORTABLE. MINDWELL, WE CAN DISCONNECT THE SERVICE RIGHT NOW WITH YOU DUE TO POOR SERVICE AND THEY ALL WILL BE JOB HUNTING MODE. WE ARE WAITING FOR PORTIBILITY OF NUMBERS TO ARRIVED, THE MOMENT IT IS ARRIVED, MANY CUSTOMER WILL LEAVE YOU.



YOU DON'T CARE, WE DON'T CARE TOO.

DOCUMENT SUBMITTED AT FOUNTAIN BRANCH ON 18H SEPTEMBER,2010 BETWEEN 3 TO 5 PM. TOKEN NO 329.

IF YOU HAVE SOME SHAME LEFT ACTIVATE THE SERVICE AT ONCE ON RECEIPT OF THIS LETTER.



ON YOUR VODAFONE.IN SITE, IF YOU CLICK ON HAPPY TO HELP, THE SITE IS OPENING (TIME 10:59 AM 23RD SEPTEMBER 2010)

http://www.vodafone.in/blackberryboys/Pages/blackberryboys.aspx

I AM VERY SAD FOR THIS HELP.



REGARDS



AMBRISH.









[protected][protected][protected][protected]


From: [protected]@fattehchand.com
To: vodafonecare.[protected]@vodafone.com; [protected]@hotmail.com
Subject: RE: Vodafone No [protected] SIM No[protected]
Date: Wed, 22 Sep 2010 06:18:03 +0000






[protected][protected][protected][protected]


From: [protected]@fattehchand.com
To: vodafonecare.[protected]@vodafone.com
Subject: Vodafone No [protected] SIM No[protected]
Date: Sat, 18 Sep 2010 13:27:22 +0000


Dear Sirs,


It being riduculous service where you send the message to us stating that your service of CID will be deactivated since you need to submil the document again. On going to the Vodafone FORT 24 Shop, i had witness that it being full jam pack, a person has to waste 2/3 hours of his working time and in return what we get they just see the form is fully filled and sending the person. There is no written acknowledgement neither on phone or on letter.

If you want to have the details again, atleast personalised the channel so the person can submit it easily, Increase the counters for this job. Appoint the Temporary staff at specific location to do this work.

It being very poor service.
There was a fight between a lady and the person authorized to do this work in way of you just accept the form quickly instead checking of others who had not filled the form still. We are wasting the time over here.
You will loose customers out of this.

Kindly note this content and improve it in future.


Regards