[Resolved]  Cellone - Karnataka — Recharge

I had a postpaid sim of excel(mobile number is [protected]) den i converted into a prepaid sumo tarriff but now i m unable to send msg any no... i had called costumer care n gave a complain(complain number is 83602) but is no use... m really bugged by dis problem so wat can i do now... i need to resolve soon pls help me out...

i hav a prepaid students power plan. surprisingly my sim gets blocked everyday exactly at 7 pm. wen contacted customer care, dey ask me to fax some number to release the sim. apart from high recharge n call rates, i v been spending for fax dialy. and sometimes twice a day. until today, the number they gave isnt even recieving my fax. BSNL services sucks to the core!!! the worst of al networks. and v r given treatment by the customer care!!

i got a postpaid connection([protected]) on 30th Jan 2009. But from the day1, Iam not able to send messages. i complained to the customer care twice. they just gave me the complaint number(309725 & 330403). Till today nothing has been done.

i hav a prepaid students suprem plan my num [protected] i want know web portal gprs activeat i callead custmer care n gave a compliain and send settings but its not stored i am useing nokia 6030 set ok costmer care guys telling u change ur hand set its ok but same set am useing ait tel and ideya sim card but gprs working how is possiable...? why bsnl web seting is not stored ? plz i neeed to resolve and help me out

I am using BSNL prepaid internet mobile service on my Nokia 6030. But I am not able to use it on my PC. Pls help me. I am living in karnataka

Today 2-1-2011 at 9.30 am i complained to your costuoer care and talked to ms Bhavani and told her in detail that morning at 9.22 am i had called [protected].duration of call was just 22 seconds, and i was charged 90paise for the same .my tariff is 1paise per second. when i told the same ms bhavani told that she had reported it to higher authorities and asked me to call back after 15-20 min. i told her specifically that i can't do that as you people take a very long time to respond ( 8 MIN AND 2 SEC, FOR THIS CONVERSATION )and somebody else will receive the call and i will have to repeat the same story and waste my time, and asked her to call back after she got clarification. Till now i have not received any reply.IS THIS THE WAY YOU GIVE CUSTOMER SUPPORT ? AND IS THIS THE WAY YOU CHEAT THE CUSTOMER ? I USUALLY DO NOT CHECK THE CALL CHARGES REGULARLY AND I NOW FEEL WHERE I HAVE BEEN TAKEN FOR RIDE TILL TODAY JUST BECAUSE I HAVE BELIEVED B S N L CELLONE MOBILE SERVICES TILL TODAY. I HAVE BEEN USING CELLONE RIGHT FROM THE BEGINNING OF MY MOBILE USAGE. I HOPE YOU WILL TAKE SERIOUS ACCOUNT AND RECTIFY YOUR BILLING SYSTEM. EXPECTING A PROMPT REPLY. DR.RAVINDRA MUJUMDAR.
REMINDER TWO
[protected]THIS IS REMINDER NO 2 . TODAY ALSO I CALLED [protected] AROUND 5.30 PM AND THE TALK DURATION WAS 10 SECONDS AND COST WAS 90 PAISE. MY TARIFF IS 1 PAISE PER SECOND.ARE PEOPLE AT BSNL/CELLONE ARE LOOTING THE CUSTOMER ? I RANG CUOSTMER CARE NO AT 8.31 PM AND WAS MADE TO HEAR NONSENSE AD ABOUT 3G BB FOR 15 MIN 14 SEC, AND TO ADD INSULT THE PHONE WENT DEAD. I AM GOING TO CONSUMER COURT IF I AM NOT GIVEN A SATISFYING REPLY AND COMPENSATION FOR ALL THESE DAYS FRAUD /CHEATING AND CAUSING ME MENTAL TENSION. HOPE YOU WILL TAKE IMMEDIATE ACTION WITHIN 24 HRS OR ELSE I AM GOING TO MEDIA AND COURT FOR REDRESSEL .
DR RAVINDRA MUJUMDAR
7-2-22, GAJGARPET, RAICHUR 584103
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DR RAVINDRA MUJUMDAR
7-2-22, GAJGARPET, RAICHUR 584103
KARNATAKA STATE
INDIA

CELL +91 [protected]

PHONE :[protected]

I have received two message of BSNL but it is not opening the message but it only shows unfortunately Messaging has stopped
So I kindly request you to check the matter of cell No.[protected]
and kindly oblige for the ssme