[Resolved]  CESC - Failed Online Transaction — Failed Online Transaction

Address:West Bengal

This is the first time when I paid my Electricity Bill online on 25.02.11 by using AXIS Bank Debit Card. After clicking on the Pay button the message came somewhat like "No response from the the Bank" and there was no acknowledgement received whether the payment has been received or not by CESC. After that I checked my bank account details and saw that money was already debited in the name of CESC. In this case what shall I do because I am in a fix whether or not payment is received by CESC or not? If not , whether the money will be refunded or not in my account & in how many days? Shall I pay again now to CESC? Anyone facing this problem in the past may help.........!

Sayak Dutta
Consumer No. [protected]
Ph: [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Respected Sir,

I would like to inform you that i had already gave you a complain on 26.03.2011 regarding invisible of Meter Serial Number, Meter Consumer Number, Meter Reading Unit Number and Round Like a plate which rotates continuously.
My Docket Number is:260311/[protected]/260311.
I will also inform you that your Inspection officer has came on either 01.04.11 or 02.04.11 to inspect my meter.And they found the problem and told me that within 15 day your service provider will come and repair my meter.

But i extrmely sorry to say that upto now nobody has come to repair my meter.
And from the last two month i am unable to pay my electricty bill due to non reading o[censored]nit, because your officer is coming to take the reading but he unable to found the Reading Unit NUmber (its get hide).

So i am requesting you to kindly take necessary action regrading my problem
and send your service provider to repair my meter as soon as possible.

Thanking You,
Your's faithfull
Shadab Hussain.
[protected]
B/45/B/H/71,
Canal East Road,
Narkeldanga,
Kolkata-700011.
today the cese online payment website is not working

I am receiving unwanted Sms alert against consumer no 46492024001

Please unsubscribe my mob no [protected] from unknown consumer no [protected] SMS alert as I am already registered consumer with no [protected] with this mob no.

Low voltage

Dear Sir/Madam My customer ID number is [protected] and consumer no is [protected]. For the last one week the voltage fluctuation has increased so much that my ac, fridge and TV trips. Please depute your personnel asap. Regards

Consumer No31067163004

I have made the payment for the bill of June, 2014 through ICICI Bank debit card but have received no receipt of payment or SMS. Please enquire into this as the money has already been debited from my bank.
I paid my Electricity Bill online on 08/12/2021 by using HDFC Bank net banking for the month of October but due date is November 15th. After paying the amount of 840, I had not received any acknowledgement message whether the payment has been received or not by CESC. After that I checked my bank account details and saw that money was already debited in the name of CESC. Now I received message that my CESC electricity bill Failed but not received my failed bill amount 840 to my account. In this case what shall I do, I whether the money will be refunded or not in my account & in how many days? Shall I pay again now to CESC? Anyone facing this problem in the past may help...!

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    Calcutta Electric Supply Corporation [CESC] Phone
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    +91 22 2560 4049
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    Calcutta Electric Supply Corporation [CESC] Address
    CESC House, Chowringhee Square, Kolkata, West Bengal, India - 700001
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