[Resolved]  India Infoline Limited — Cheating

Dear Sir,
I am surprised the way India Infoline is dependent on its staff and their working and management is big question mark . They are ruining their clients.

I tell you about an incident happened with me . From the last 15-20 days i.e. from mid of May, 09 Mr. Alok Pal of Delhi branch was regularly calling me for opening an account with some other firm in which he might have interest. he asked me that he will provide me ODIN software. I refused and said i am ok with india infoline. Later he again call me for 5-6 more times and insited to trade on Put Call. I replied your brokerage is 100 Rs per lot in this, i cannot go with it. He then promised me that he will give me Rs. 50 per lot . I again asked him if he assures only then i will trade. He assured and said your bokerage will be Rs. 50 per lot, you start trading. So he recommended me NIFTY put call on 25 May, 09 and i picked accordingly. In Total i picked 78 lots but when contract bill came, i was shocked that IIFL charged me brokerage of RS. 100 /lot. As a result, they charge around 15600 Rs. as brokerage. I protested this to Mr. Alok pal, he said he will provide me reversal for the over brokerage charged. Inspite of my daily calling, he is promising daily, no such reveral takes place till date .

I suffered bitter experience, the way their staff false promises and gives false commitment. Mr. Alok pal has cheated with me for the just sake of his own benefit.

It is cheating to me which i am not going to tolerate. I want strict action against Mr. Alok pal and reversal for my extra brokerage charged.

Also i took phone number of Mr. Alok's senior Mr. Umesh from Helpline, but all the numbers are not in working condition. They provide me nos [protected],[protected] and[protected] of Mr. Umesh. So i could not talk to him to get my problem resolved.

Also when i emailed to them, it said they will revert within 48 hours, but even after 72 hours no reply came and when i talk ed to their helpline number, telecallersalso refuse to cooperate and provide wrong emailids and phone nos, no knowlege about how to help the clients. I asked about Mr. Umesh's senior, they said that they don't know. In nutshell as a client we are harassed because we cannot talk to their senior staff to get our problems resolved quickly.

Beware from India Infoline as their working is not at all transparent. No body listens to your problems.

Kulwant Singh
clientid : KULWAN15

Dear Gaurav,

We have taken notice of your query and request you to email your query with login id to [protected]@5pmail.com, in order to help us solve your problem. Alternately you can post your query at http://qna.indiainfoline.com/clientquickresponse/frmlogin.aspx or contact customer support at[protected].

Regards,
IIFL Customer Service

Dear Kulwant,

We have taken notice of your query and request you to email your query with login id to [protected]@5pmail.com, in order to help us solve your problem. Alternately you can post your query at http://qna.indiainfoline.com/clientquickresponse/frmlogin.aspx or contact customer support at[protected].

Regards,
IIFL Cutomer Service