[Resolved]  BIG TV — cheating regarding type of connection

Dear sir

I Mr. Ramesh Shirodkar had purchased Big tv connection with subscriber id no[protected] and subsequently after a few months i purchased a secong connection with subscriber id no:[protected] and i was told while filling the form during installation form that this is the child connection for the earlier one i had also confirmed the same while filling the form and it will be automatically shifted to parent child connection after the completion of the free period
Now on 30/05/09 i contacted your customer care service and one of your executives confirmed me the state as parent chile and if i recharge in the parent account the child account amount will be debited from the parent account. I wanted the yerly package and he gave me the breakup and totalled and rounded the amount to Rs. 4700 and i shoud contact after recharging

After i recharged when i contacted the customer care another executive is telling me that it is not a parent child connection hence you will have to recharge the second account also
I talked to your superviser Mr. Bunty but he said that nothing can be done other than saying sorry
Iam feeling that reliance is cheating us on this Account and trying to fool people.

Pls do the needful and make it aparent child connection and i will be very great ful to you
Regards - Shirodkar