[Resolved] Spice Jet Airlines — Check-in Baggage Damage

deepaksh7

from Pune, Maharashtra

Address:

Mumbai City, Maharashtra

This is with reference to the flight SG 296 from Chennai on Tuesday, 13th April,2010 I had travelled on this flight from Chennai to Mumbai. My Reservation No. for the same was T1LTCB and Passenger name is Deepak Shanbhag.

On reaching Mumbai when I collected my check-in baggage from the conveyor belt, I found my baggage in torn and damaged condition. The bag was torn at four to five places. Further the zip of the bag was also damaged and the bag got opened up due to the damage to the zip when I brought this bag forward to your attendents at the Mumbai Airport . This bag was shown and checked by your helpless attendants on the Mumbai airport. The way my baggage has got damaged, it clearly indicates that it is only due to the neglegience, lack of care and mishandling of the baggage by your authorities.

Since it is the responsibility of the Flight to take care of the check-in baggage of the passengers, Hence I requested Spicejet to provide me appropriate compensation for the same. They are refusing to pay compensation.

Please help.

Regards,

Deepak Shanbhag.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

ANITA SWAIN

from Mattanur, Kerala

SPICEJET AIRLINES — Unfair Fare Charge

Please note that I had booked a SpiceJet ticket to travel from DELHI-KOLKATA, Date of Travel being- 25-JAN-08. I had bought the same ticket online on 23 December 2007.
I was charged a base fare of Rs 1699 then.

However, I am shocked to find a ticket for the same flight being available only at Rs 1399 for the last 3
days! This makes the current available fare cheaper by Rs 300 than what I had to pay.

Though I am a frequent flier, I have never encountered anything like this before with the other airlines. The fares are always lower if you book early- in my case, I have booked more than 2 weeks ago.

As this is the first time I have booked a SpiceJet flight ticket, it leaves me with an unpleasant
feeling- of being cheated.

I expect to receive a refund of at least Rs 300 back. I am afraid I will never fly SpiceJet again.

I sent the above message to their customer care, who replied saying that their fares are 'dynamic'. Now when I checked, they have revised the base fare to 1799, surely after getting my mail!

-Anita Swain
Upset Passenger

Anil Mani Tripathi

from Hyderabad, Telangana

SPICEJET AIRLINES — Baggage Received in Full of Damaged condition.

Dear,

Pl note that, i had traveled HYD - DEL-HYD by Spice jet on 10th may along with my family.it has come to Notice while return jurney at HYD airport out of o5 nos baggage 01 nos was totally dammage (Brand Name of Baggage is (CORONA) new one. same time i have made a complain with custumer care staffs of spise jet they took the photographs & ragister complain, after two day i have recieved a call from delhi spice jet costumer office asking Rs.1000.00 will be complasation, i said what way 1000.00 .its Hopless airlines shuld be not use for a such type airlines..Complain No 12405 DEL SG-237

Regards,

Anil Mani tripathi
Hyderabad

Mr.P. Banerjee

from Kharagpur, West Bengal

Kindly take care the above said complaints. Try to solve & avoied such type of complaints

sbaisiwala

from Mumbai, Maharashtra

Lets file a joint complaint as I too am a sufferer of damaged checked in luggage from spicejet. Please email me on [protected]@gmail.com if you are interested