[Resolved]  Chevrolet / Cruze Ltz — VERY VERY DISSATISFIED WITH THIS CAR

Address:

Punjab

I HAVE PURCHASED CHEVROLET CRUZE LTZ FROM PIONEER CHEVROLET OMNI WHEELS PVT LTD ON[protected] FROM LUDHIANA CHASSIS NO. MA6JFDBDBBH012311 ENGINE NO. Z[protected]

JUST FROM DAY ONE IT STARTS GIVING PROBLEMS THAT IS NOT WHAT I HAVE HEARD OF CHEVROLET BRAND THATS TOO OF FROM YOUR LUXURY CAR SEGMENT. FOLLOWING ARE THE PROBLEMS THAT I AM FACED TILL DATE;-

1.REAR DOOR OF THIS CAR WAS NOT OPENING AS THE LOCK WAS FOUND BROKEN SOME HOW WE GOT THIS REPAIRED

2. NO ALIGNMENT OF STEERING OF NEW CAR

3. JUST AFTER 5 DAYS OF PURCHASE ONE OF THE MAJOR PROBLEM OCCURRED IN THIS CAR
TURBO ENGINE PIPE BROKE DOWN .WE CALL THE COMPANY FOR THIS AND THEY SAID THATS ITS NOT AVAILABLE WITH US RIGHT NOW THAT U WILL GET IT AFTER 15 DAYS EITHER U PARK THIS CAR WITH US OR U CAN DRIVE THIS CAR WITH NOT MORE THAN SPEED OF 50. SO WE HAVE TO WAIT FOR 15 DAYS . I HAVE TO MISS MY MOST IMPORTANT OUT STATION TRIP TO SHIMLA. AFTER 15 DAYS I GO TO COMPANY AND THEY SAID WE HAVEN'T REVIVED THE PIPE TILL DATE AND THEY REPLACED ME WITH THE OLDER PIPE OF SOME OTHER CAR WHICH IS ALREADY DRIVEN 40000 KM.

4.DAY BEFORE YESTERDAY I AM TRAVELLING TO AMRITSAR SUDDENLY MY CAR AC STOP WORKING AND MOREOVER ONE OF THE MIRROR OF REAR WINDOW STOPS FUNCTIONING. YOU CAN IMAGINE WHAT I HAVE TO FEEL IN THIS HOT WEATHER. MY DRIVER WENT TO UR COMPANY IN AMRITSAR THEY SAID WE HAVE TO LOOK FOR IT SOME GAS PIPE IS LEAKING IT WILL TAKE 4 TO 5 HOURS. SO I CAME BACK TO LUDHIANA AS IT IS.

I FEEL CHEATED AFTER PAYING UR COMPANY RS 13.5 LACS FOR THIS CAR. EITHER U HAVE SUPPLIED ME DEFECTED PIECE OR THERE IS SOME SERIOUS PROBLEM WITH THIS CAR.

SO MY REQUEST TO U IS THAT PLEASE CHANGE THIS PIECE AS I AM FED UP BY SENDING TH1S CAR FOR REPAIR DAY BY DAY TO UR COMPANY. RIGHT NOW THIS CAR IS STANDING WITH UR COMPANY IN UR LUDHIANA OFFICE PIONEER CHEVROLET OMNI WHEELS PVT LIMITED.

NAME RITISH JINDAL
MOB NO [protected]
EMAI ID [protected]@rediffmail.com