Citibank — Harrasement from Citi Bank

Address:

Maharashtra

This is a weird incident, and I believe I need to suffer due to my own negligence.

I had this credit card way back in 2006.

It was stolen, I made an FIR, lodged the same to citibank, post which I discontinued it's services, as in completely discontinued any relationship with Citibank.

However ironically after more than 3 years, that is sometime around 2009, I started getting calls from some DSA who started claiming the amount with interest and all.

I asked these people to come and meet me which they never did. They kept making threatening calls to me and my parents at my hometown. This went on for a week or so then it stopped.

Now after a year this crap has started again.

My question is:- After making all complains and going through the necessary process, why did the bank sit quiet for so many days?

Secondly even after submitting my details and FIR copy why did the abnk kept harassing me?

In this line of complain, I admit there were major flaws from my end as well:-

1. Since after this issue was over, I didn’t feel it a point to maintain those copies (FIR and details of credit card), and now I pay the price, How will I know that I may need it like this after three years?
2. Worst, now I do not even remember the number of the credit card. All I have is my name to give to Citibank. It’s “Anirban Roybardhan”. Can you please track my case down with just my name? It was prepared while I was staying in Mumbai, now I am out of that city, post a transfer. Had I been aware of this, I would have bothered to keep my unuseful papers with me as well….. Anyways now I have learnt my lesson, and ensure I keep my details with me all the time.
3. My issue is, can Citibank help me to get rid of these calling from “[protected]”? Some Dipika keeps calling from here since the past two days and had been making calls at my office branch in pune and Mumbai.

I am a priority banking customer with Standard Chartered and HDFC dating more than 4 and seven years respectively, have credit cards of HDFC and Standard Chartered banks since close to six years and never defaulted in any payment ever in my life with whichever service provider it be, how can Citibank do such an error?

I would request if someone calls me up at [protected] and ends this issue at the earliest.

I understand currently with the aforesaid situation I obviously am not in a driving seat. Requested if Citi can work things out for me.

Regards,

Anirban Roy Bardhan
[protected]