Citibank Personal Loan — Charging High > More than actual

I'm a citi bank card holder, Thay forced to take personal loan based on card performance.

Now they are charging more than the EMI, bills/ card statements are reaching after due date.

Also I pay before they are retriving after due date and charging late fee.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

I have taken a personal loan of 1.5 lakh from you. My credit card no.is [protected].I am regular payee of each EMI. After getting me the last month statesment i immediately paid the cheque of Rs.5603.42 drawn on New India Bank dated 08/12/06 instead of 08/12/07, it is as per your customer care person. Just because of wrong date they have not considered my cheque. They informed me about my outstanding dues with late payment fee on 03/1/08 on my mobile no. but they did not take any efforts to inform me on my mobile phone about rejected cheque or not sent my rejected cheque on my residential address. Just because of your negligence I will have to pay Rs.600 as late payment fee. Now I want to complain to consummer court or disclose in the news paper about wrongly charging me late payment fee in your 29th December statesment. Since I have paid total amount due to me including your late payment fee, you return me my rejected cheque for further action.
I have taken a personal loan of 1.5 lakh from you. My credit card no.is [protected]. I am regular payee of each EMI. After getting me the last month statesment i immediately paid the cheque of Rs.5603.42 drawn on New India Bank dated 08/12/06 instead of 08/12/07, it is as per your customer care person. Just because of wrong date they have not considered my cheque. They informed me about my outstanding dues with late payment fee on 03/1/08 on my mobile no. but they did not take any efforts to inform me on my mobile phone about rejected cheque or not sent my rejected cheque on my residential address. Just because of your negligence I will have to pay Rs.600 as late payment fee. Now I want to complain to consummer court or disclose in the news paper about wrongly charging me late payment fee in your 29th December statesment. Since I have paid total amount due to me including your late payment fee, you return me my rejected cheque for further action.

Personal Loan — Charging late fee

I have taken a personal loan of 1.5 lakh from you. My credit card no.is [protected].I am regular payee of each EMI. After getting me the last month statesment i immediately paid the cheque of Rs.5603.42 drawn on New India Bank dated 08/12/06 instead of 08/12/07,it is as per your customer care person.Just because of wrong date they have not considered my cheque. They informed me about my outstanding dues with late payment fee on 03/1/08 on my mobile no. but they did not take any efforts to inform me on my mobile phone about rejected cheque or not sent my rejected cheque on my residential address. Just because of your negligence I will have to pay Rs.600 as late payment fee.Now I want to complain to consummer court or disclose in the news paper about wrongly charging me late payment fee in your 29th December statesment. Since I have paid total amount due to me including your late payment fee, you return me my rejected cheque for further action
I need to know the status of my loan re-payments

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Citibank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    1861
    Pending
    0
    Resolved
    670
    Citibank Phone
    +91 240 663 4653
    +91 79 2640 4653
    +91 79 2642 2484
    Citibank Address
    Citibank N.A., P.O. Box No. 4830, Anna Salai Post Office, Chennai, Tamil Nadu, India - 600002
    View all Citibank contact information