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Citibank Complaints & Reviews

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Last updated May 7, 2024
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Citibank reviews & complaints page 86

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S
Sushil Bhardwaj
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Problem after ful payment paid.

Dear / Respected Sir,
i was having a city bank bank credit card No.[protected] last 2 feb 08. i have made the settlement with these bank all the full & final settlement letter Ref: [protected]/920603 from them. I paid full &final payment on 4 feb 08by cash. there are no issues from my side. i need to know my present status in your criteria by these bank as they submitted. or please tell me the way how can i be totally...
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nawal kishore thapa
from Mumbai, Maharashtra
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cancellation of indian oil credit card(5425 5698 7554 8000)

sir,
I m receiving the bill from your bank for above card, but i m sorry to say that i have never applied and not received for the same.For regarding the payment several times, i m receiving phone calls from your bank and everytime i m requesting that kindly stop sending me the bill and cancel the card.
but nowadays threaten is given to me that bank will pickup me or my family.for this matter i met with your bank person Mr....
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I
Indranil Ghoshal
from Hosur, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CITIFINANCIAL CALLS

Hi

I am using a vodafone connection with the no (0)[protected].
The previous owner of the same no was sombody with the name Mr Tony and he might got a loan from CITI FINANCILAL .And thease CITI FINACIAL collection agent guys calling me asking for Mr Tony for making the payments .This is happening for last 6 months .Every time I informd them that the owner of the ph no is changed and please don't call me but every...
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G
Gagandeep Mohindra
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Name Appearing in CBIL incase of Loan foreclosure & is Updated as settlement instead of foreclosure

Dear Sir,

My name is Gagandeep Mohindra and my Date of birth is 23/11/1982. Address :- GH-8, Flat no. 308, Meera Bagh, Paschim Vihar, ND-110063

Even though I have cleared all my dues with the Citi Bank (Loan A/c no LCBC[protected] & Citi Financial after taking the Loan, It was foreclosed due to the ECS is not getting cleared (Bcz of ECS mandate form was not sent to my bank and the service issue from banker...
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I
indrajit.tarafdar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deficient customer service

W.e.f March 2007, they reduced my points eligibility from 1 point per Rs 125 of new business to 1 point per Rs 150 of new business.

They raised my credit limits twice in last four years only after INTERVENTIONS FROM THE R.B.I's (Reserve Bank of India) Banking Ombundsman acted on my complaints. This was inspite of my then good credit standing while my friends' credit limits were raised without any such problems. Without...
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S
Sachin Warudkar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Calls from Citibank DSA

There was an outstanding of Rs 6776 on one of my Citibank Credit cards. The due date was 19/11/08, however, due to some preoccupations I deposited cheque on 22/11/08 and immediately from the ATM, i called up their helpline and gave the details of cheque / bank name etc. However, since 24/11/08 till today i.e. 25/11/08 evening, I have received 62 calls from two numbers [protected] & [protected]. I gave them a piece of my mind after receiving...
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Reeta Sharma
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Grievance - Citibank executives are harrasing customers

My loan account number is E[protected]

Initially I paid my EMIs by ECS (via ABN AMRO) & then got it changed to PDCs (issued by VInay Dubey, my ex-husband). When we filed a case for separation Mr Vinay had instructed his bank not to encash any cheques so since that date I am making payments without any hitch. Two month back I requested your customer care to return those cheques which are lying with you (issued by Vinay...
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N
NafeesUr Rahaman
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unneccessary calls for recovery of personal which my brother never availed from Citi Bank

My Cousin Brother who is a bussniness man recently started receiving calls from CitiBank Personal Loan call center executives regarding the recovery of personal loan which he has never availed from any of the bank .. :) It seems like some fraud person has used his detail for availing the loan from citibank and cheated the bank but isn't it a mistake of bank too?? Why they have not done the proper verification? Any ways kindly help me...
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S
Sudheer Mopperthy
from Nellore, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unfair lending

i have availed a personal loan in Nov 2005 for a period of 3 years and this will come to end by this november 2008 at the time of giving me the cheque they have told me verbally that i need to pay for 36 months installments and i gave ECS for the same but to my surprise i was told that i have to pay more six months as i took the loan for 42months

this is not the first loan i took infact after seeing my repayment of my earlier...
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Neha Thakur
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Abusive Behaviour of recovery agents

dear sir,

my father had a credit card for which the recovery agent from Citi Bank Credit card group called and abused on the phone a lot and i have a recording of it as a proof for the RBI i need to know where n how can i lodge a complaint or file a suit against this and which law/rules governs these kind of banks......
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R
Rauf Khan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrongly charged

i had citibank silver credit card, recieved statement of full amount used, after speaking many times to customer service, i was assured for an investigation which never happened and I have been charged for the amount i never used....
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H
Himmat K Savaliya
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrongly debited my Credit Card Account

I, Himmat Savaliya resident of Mumbai holding Citibank Credit Card for a long time and one day I received Citibank Statement dated : 21.08.2008 with details giving 8 transactions for total Rs.45872.66 which was shocking for me as I had not utilised the cards for the said transactions.
After that I took up the matter with the concerned dept. in Citibank and as per their rules I filled up CARD MEMBER DECLARATION FORM which is for complaints...
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R
Rajiv Agarwal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fees for making Cash Deposit in my own Savings account

I hold a Suvidha Saving account with Citibank (A/C No [protected]). I am not able to make cash deposits in my own account in the home branch of the account or any other branch of Citibank because the bank levies a charge of Rs 100 + service tax even if it the customer walking into the bank to make a cash deposit. I have tried writing to the RBI Ombudsman but the website there isn't functioning too well. Please look into this as this is...
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A
Aradhana Singh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Constant calling from Citi Bank Out call Center

Hi,
My name is Aradhana Singh . My problem is that i keep receiving call from one of the tele caller of Citi Bank from the number 67194000. It started 2 months back when one on the guys from asked me to take credit card. I told him that i am not interested since that the onwards he calls me 10 to 12 times a day and when i answer the call he hangs up.
I have registered my self with DND.
People like him are the reason...
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Swati Mediratta
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit Card

I had got a Citi bank credit card made in 2004 September'04 which was supposed to be free of charges then i started getting bills for charges & medical insurance.I started calling up on the phone banking services, but the request was not entertained. Then i had written a letter to their office in Chennai.After submission of the letter i have not received any bill for the same. But in past one year i have started getting the sms on...
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Y
yashwanth kumar
from Chennai, Tamil Nadu
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credit card mis use

my Citibank credit has been missused amount of 5000/- INR thorough online, without my notice...
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D
Divya Sarthi Maheshwari
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Citibank Sucks- they make their customers suffer

It has been almost 2 and half working day in the Citibank since my request of wire transfer has been received by them. I am very disappointed that till now I didn't hear a word from them, given the fact that I have contacted Mr. Prateek (employee of Citibank, Hyderabad, India) personally 2-3 times on phone. I have to say that I am not feeling satisfied with the Citibank services and due to the lazy communication between client and service...
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A
AMAR PAL
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

extra emi dedected from my sbi bank acount. full refund not givin to us

I Sangeeta w/o Sh. Amar pal taking a car loan of Rs.1, 90000/- from citi bank for purchase a Maruti Omni on[protected].my husband Amar pal is given ECS facility for return the lone EMI
Rs.4232/- per moth. In the month of November 2006 &December 2006, citi sends wrong Memo
To my banks. Means memo sends in the name of SANGEETA SINGH, ECS only the name of Amar Pal A/c No.[protected] is correct. Again May 2007 third time wrong...
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Sudatta Sarkar
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Made cash payment but not credited in my account.

I have made cash payment of Rs. 3, 000/- against my Credit Card Due to M/s. Fortune Advisory Services Team, 21/1/D, Ballygaunge Station Road, 2nd Floor, Kolkata - 700 019, the authorised Collection agent of CITI Bank N.A. vide their Collection Deposit Slip No. 345181 dated 29/10/2008. But till day even after 6 Days the above company has not deposited the amount in Citi Bank.
When I have contacted Mr. Sudip the representative of the...
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Bhadresh Shanabhai Panchal
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not receiving Credit Card Statement

I am having credit card of Citibank. I was using the same when i was in baroda. Now i got transferred to Pune. So i want to have monthly statement on my email ID. So that i can make a payment accordingly.

For Last month statement, i was following up with my collegue at my earlier correspondance address at baroda. but he was not received cc statement after 31st Oct-08.

Now, i am having last month statement with...
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