[Resolved]  Citibank Credit Card — city bank credit card bad policy and cheating with customer and charging late payment charges and making their business

Dear Sir,

I want to launch a complaint about citybank credit card department that from first day iam recieving problem from city bank side . Firstly i was not recieving statements at time . Now that problem was that i submitted cheque of rs 5000 at citibank drop box cheque no. was 901299 of HDFC bank . I spoke to ur customer care department multiple times but they refused that they have recived any cheque u can check it from ur customercare recording also . Today i asked for settlement of y card and i got a no. 66525800 and i asked her should i launch a fir against my lost cheque than she told me abut that cheque her name was Neha . she also told e that i have written wrong card no. if it was done why i was not informed for that and y city bank was refusing for cheque which was recived by citybank . Is this shameless activities is going on with ur customers . I told them to reversal of late payment chareges they also refused to that u can check the date of my cheque the cheque was send at write time, this is how u r cheating with ur customers and when i ask to make coplaint at consumer form ur customer care peopls says ur wish, i know its my wish . It is shame less activities done by citibank . Before submiting complaint at consume forum i still want to inform u about all have suffered because of citybank . My credit card number is [protected] .

Regards,

Amit Singh

[protected]