[Resolved] Cleartrip — Refund of cancelled tickets

[Resolved] Cleartrip — Refund of cancelled tickets

S Snehal from Mumbai, Maharashtra

Hi, I have booked a hotel through Cleartrip, I want to cancel this booking, there are 15 days yet for check in ; I am not getting reply from Cleartrip on the question of refund. They are asking me to talk to concerned hotel people and hotel management is telling to discuss with Cleartrip. Nobody is giving a firm answer. Details are as below : Date of booking : date of Check in : Cleartrip Hotel Voucher (Trip ID:[protected] Trip ID [protected] Hotel Booking Details Check in 12:00 PM, August 16, 2008 Check out 12:00 PM, August 17, 2008 Voucher details Date of issue - 02:44 PM, July 25, 2008 And second booking : Trip ID :[protected] Hotel Booking Details Check in - 12:00 PM, August 18, 2008 Check out - 12:00 PM, August 19, 2008 Duration 2 days, 1 night Voucher details Date of issue 02:50 PM, July 25, 2008 Even for booking confirmation, hotel people did not know about our reseravtion through cleartrip and told us to contact them only. There is lack of coordination. The blog, and complaint posting is also blocked on Cleartrip's website. Plz resolve this - Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
3 Comments	Share
Submit Close

Related ClearTrip reviews

View all 3042 ClearTrip Reviews

Comments

Abhishek

from Pune, Maharashtra

Hello

I tried to book my ticked on 4th July 2009, but due to the error came on website my transaction got stopped in middle. But Rs 3, 988 got deducted from my account.

Since morning I was tried to contact customer care but nobody was picking the phone. Finally one of the executive picked the phone and promised me to resolved the query within 2 Hours. But nothing happed in that 2 hours.

I tried many times to contact customer care but I didn’t got any favorable response. At last at 6:00 PM that told that they are going to cancel my ticked and refund my amount. Till 7:00PM I have not received the conformation

This is the final latter I am sending to cleartrip and in future I will make sure that none of my friend use this site for flight reservation.

I also request government to stop such sites. There should be stick law for such types of sites.

syad wahab uddin

from Hyderabad, Telangana

sir i am syed wahab uddin, i had cancelled a ticket and till now i dint refunded the cancellation amount.

Sanjay Kumar Pathak

from Bengaluru, Karnataka

I agree. Cleartrip is fraud. At the time of booking ticket they will show you tickets as refundable but at the time of cancellation they'll tell you that this is not refundable. I lost my Rs 7000 due to this. This is a fraud company and there is no way to stop them from doing fraud. If anyone knows how to ban this company please let me know. I'll take the action.