[Resolved]  HP Compaq — complaint [protected]

Compaq Presario — DVD+R does not eject

since 10/5/2008 when company engineer of REDINGTON INDIA LTD. Chandigarh replace faulty SMPS of comapq presario category SG3063IL, Product No. GS215AA#ACJ Serial No. INA72901GS the DVD+R neither ejecting nor indicating and working. The problem was convinced to the concern engineer and in the office of REDINGTON INDIA LTD. Chandigarh twice but no one has attend the complaint.


from:
Desh Raj Thakur
Civil Hospital Comlex
VPO Sarahan, District Sirmour
Himachal Pradesh
Pin code 173024
Contact No. [protected]

Hewlett-Packard — Compaq-Presario B1214TU complain 2604023528

Compaq-Presario B1214TU
Hewlett-Packard India Sales Pvt. Ltd
Jasmin Joshi, 501, 5th Floor, Satkar Complex, Behind Swagath Building, Off C.G.Road, Navrangpura
Phone:[protected] Call Center No#[protected]
Fax:[protected] jashmin.[protected]@hp.com
Ahmedabad, Gu 380 009
IN
www.hp.com


PRODUCT CAME WITH MANUFACTURING DEFECT NOT WORKING MOST OF THE TIME AND WHEN WORK IT BECOME TOO HOT NOT USABLE AS THE PURPOSE OF PURCHASE (LAPTOP) AND MOST OF THE TIME I REMAINED UNUSABLE ONLY AFTER PURCHASED STAYED IN SERVICE CENTER WAITING FOR REPAIS AND PARTS REPLACEMENTS... Hon. Sir/Madam, I�m Rajiv Joshi, Proprietor, N. Rajeev & Company, One of the frustrated customer from product & after sales services of HP, living at Megha Bunglow, Opp. Jariwala Park, Nr. Ishvar Bhuvan, Navarangpura, Ahmedabad - 380009. I bought a Laptop Model Compaq B1214 Serial No. CNU7322GX8 & Product GP278PA from Opponent No. 4 Care office equipment pvt. Ltd, 4, G F, Fairdeal House, Nr. Swastik crossroad, Opp. St. Xavier�s Girl�s Hostel, Navarangpura, Off C.G. Road, Ahmedabad-380009, and the sales person Apeksha Shah sold me the Compaq B1214 Laptop with invoice no 003119CRI, on the date of 8th February, 2008 by giving me all the falls Description of the deal and services promises like excellent performing product and satisfactory after sales services telling me that the product is one of the best performing product and the HP service station is coming to our basement only so if there is any problem it will be easiest to fix any kind of problem. So I trusted her promises and purchased the computer Package for Rs. 44993/76 paid by my father in law�s creditcard. From the day One I purchased it, I am facing lots of problems like, Low Quality product 1. Hang some applications not working properly and slow processing. 2. Speakers stopped working on the third day of my purchase and bottom of the product heat up so much that it burns the skin, dangerous to work with. 3. In the middle of the work, Computer go hang and Loose hours of work in restarting. 4. web cam stopped working in the middle of work and not able to find cam warning keep coming on clicking on start button of webcam. 5. Battery Backup and battery discharging in switch off condition. 6. Booting problem I have submitted my notebook to your service center at Xcort Micro Systems, Hewlett-Packard India Sales Pvt. Ltd, Authorized Service Centre, SF : 1-2 Ashirwad Complex, Mr. Mehta Sweet Mart, Usmanpura, Ashram Road, Ahmedabad � 380014, GujaratTel :[protected]/27540092 Against JOBCARD #1832 to fix the problem of speakers and it took around 15 days to get it fixed and I have to be without my important documentation and business work. Received same after repaired after 3days again facing the same problems of hang, slow processing, speaker stoped working and Booting problem. Again I have submitted on the 11/11/2008, JOBCARD #3261 with the Booting problem and speaker problem. The Technician Yogesh said me that the problem is due to HARD DISK FAILURE DUE TO MANUFACTURING DEFECT and need to replace the Hard Disk and also need to order the recovery disk by calling the HP on[protected]. HP lodge complain and gave complaint no [protected]. After Three-Four days I receive the recovery disk I delivered them to service center and they told me now they will order the New Hard Disk. On November 22 I received the call that they have received the New Hard Disk and I can collect the Laptop. When I go there and start checking the Laptop the laptop still not working and the Technician Kamlesh Patel insisted me to sign the job card take the delivery of the computer and get out but I insisted not to take the computer before checking, because I heard that many clients are cheated that way and I was warned about that and finally same thing happened the computer was not working at all, So Technicians over service center told me that might the wrong parts arrived or the manufacturing defect in mother board or other parts. Even after requesting to Mr Himanshu Karnik and Mr Jasmin Joshi at regional HP Office at Ahmedabd I just received falls promises and up to today�s Date on 1rst December 2008 I m without the product for what I spend Rs. 45, 000/- and on top of it I loose precious working when I was my trips to Mumbai, because I could not work with any other computer without install business softwares. I am giving surety that I will not buy any HP Product in future, Pls help me with this matter and save me from all the harassments for being the HP customer. & Pathatic services About after sales service 1. no feedback of my machine either through phone or sms even from HP's side. 2. no picking up of calls when i being customer call them. As it becomes HP�s Duty to inform me and not my duty when once the laptop is given to the service center to keep me informed about my machine. 3. No proper coordination between the people of workshop and the service center. 4. delay in giving my product back to me so I keep loosing my work and no replacement automatically even if the laptop has been with the HP workshop as there is no part availability or any sort o[censored]ndue delay which is highly not acceptable. 5. mishandling of my laptop and all the bottom of the laptop are scratched and when questioned they are unanswerable. 6. usage of harsh and language which is not at all tolerable.

I have bought a Hp Deskjet Printer on Dec2006. Certainly the printer didnt powering on last week. I gone to the Hp authorized service center and ask for the solution. they look for the warrentry period and said the warrenty period was over. Then I asked them to do the repair and I will pay the amount incurred. But they simply said we only replace the failed eqipments only within the warrenty period and not doing any serive or repairs after the warrenty period instead of that we will give you a quotation for buying a new printer that will cost current cost of the printer what i bought already. This kind of service is very POOR and I have ever seen such a poor service in my life. infact i hava taken the printer for more than 50 kms to the service center, but atlast i frustrated.

my laptop's touchpad is not working pls send me remady

Speakers not Functioning Model No: 1933 IL HP Compaq Presario,
Customer name:B.Somasekhara Srinivasulu
Company:Home
Customer Address:H.No: 87-732, Madhavanagar, Kurnool, Andhara Pradesh
Postal Code: (including State)518002
Country:INDIA
Customer Phone:[protected] & [protected]
Operating System:WINDOWS XP
Product Number:HP Compaq Presario 1933
Serial Number: 1N17020C3Q
Problem Description:Speakers are not functioning

my laptop has BIOS setting problem. In my laptop by mistake PHOENIX BIOS driver is installed. and now when i am trying to press F10 for setting, then it should be asked to enter PASSWORD. so how can i get password or remove it. and when enter 3 time wrong password then the system is disabled and give a number is '02561' so from this number anybody can give me solution.

RESPECTING SIR, I HAVE PROBLEM IN MY DVD WRITER OF COMPAQ DESKTOP . THIS WRITER IS NOT WORKING PROPERLY, WHEN I GIVE EJECT COMMAND THEN, ITS NOT COME OUTSIDE...
SO, PLEASE CONSIDER MY PROBLEM AS PER REQUIREMENT
THANKS
YOUR FAITHFULLY
CUSTOMER
M- [protected]

Dear All

I Presario Q40 317TU bought a compaq laptop in the month of july2009 but now its LCD creating problem. I visited hp cutomer care centre jalandhar on 28 of dec2009, they told me that LCD is required to be replaced and they placed an order for the same. But no feedback received from the centre sofar. Very bad service. My token no is 2163, if there is anyone who can help me please contact me at [protected]. Very Bad service.

This laptop compaq presario B 1214 TU is absolutely useless and third class laptop. I have never faced so many difficulties with any other company laptop ever but this laptop is not working at all. It heats up too much on working, though it has intel core 2 duo system it runs teriificaly slow. bettery is not working well niether speaker works well. it takes about 20 minutes to start only. no one should purchase compaq laptops ever. it is waste of money and time. I feel i have thrown thousands of money in water and i think compaq should pay us for wasting our precious time and money.

sir
i have hp compaque laptop PRODUCT PRASARIO ...C700
S/N...CND809429K, P/N...KT183PA#ACJ under warenty period .i have sending complain two times but company not response so i again mailing you.my dvd drivr is not woking and screen is blured so plzzzz send engenier to resolve the problem
MY ADDRESS IS
MADINA HOMEO CLINIC
HOSPITAL ROAD SALEMPUR DISTT. DEORIA
U.P.
PH ..[protected], [protected]

sir in my laptop driver problem so please send me drivers. i am many driver download the ur sites but not any drivers working properly. i am installed the driver but when the system are restarts than driver are lost. my laptop is (CQ40-301 TU ) .
please send to driver urgent.

i have purches in compaq computer in our trust at last one month this computer purches this time has problem local seller are not given proper anser our complaim our computer problem are stat to printer are error usb are not recomizeed massage our call complain in baroda head office but his eng. are coming our trust he was not cheking our computer his stat work change to motherboard after he was going he going after this compute i have stated but this massage is coming i calling in baroda office this time he calling his engineer he was comming our trust and chang to mother original i wring this massage this time our complain are not soul i enjoy purches compaq comuter after i am unhappay this complain not find in your computer engineer i said your eng. i hope your are early sual our compalain i purches our tarust in destcop in anand vidyanagar road this seller are bed laguvage talk our and baroda head office are talk in madam she madam are not proper reply and correct talk me

all the above said may correct

Your compaq laptop will work till the guarantee time.After that this cannot use.So the users please choose any other company other than compaq.

SANKARAN NAIR
MADAVOOR PUTHENVEEDU
MADAVOOR-PALLICKAL P.O.,
THIRUVANANTHAPURAM
PIN-695 602
[protected]
[protected]
Your compaq laptop will work till the guarantee time.After that this cannot use.So the users please choose any other company other than compaq.
Signature

key pad not proper work & download problem

hello hp team i am not down load any file my laptop pls help Regards sunil sain

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